Crashes 10-15 min in, or does almost instantly when trying to join a friend

Warhammer: Vermintide 2 Technical Support
1

Issue Description:
Hello, I’ve been trying to get to play with one of my friends Vermintide and out of no reason, the game crashes whenever someone joins or I play for more than 15 or 20 minutes.

Crash Report (If Applicable):
GUID: 84c3e874-0fa8-41c9-bb50-7842e413f34c
Log File:
Info Type:

Platform:
Steam

Player ID:
Steam ID: 76561198120272260

Approx. Time of Issue & Timezone:
03/07/2023, 5:49
console-2023-03-08-15.44.10-b3a4aa41-2c2a-42e9-a199-0156ada33273.log (263.0 KB)
PM GMT +2

Reproduction Rate:
Constant (100%)

console-2023-03-08-15.44.10-b3a4aa41-2c2a-42e9-a199-0156ada33273.log (263.0 KB)

Upload user_settings.config:
user_settings.config (11.0 KB)

2

Hi @AndrewDan,

Sorry to hear that. You’re running into a Deadlock type crash which are unfortunately a little tricky to determine the root cause of.

Firstly, I recommend to try running through our general crash solutions (e.g. Verifying file integrity), here:

I’ve also asked our Engine Developers if they can take a look at your logs and dig a little deeper.

Please let me know how you get on with the crash solutions linked above, and I’ll update you when I hear back from an Engine Developer.

Apologies for the inconvenience.

3

@AndrewDan,
It looks like the cause of this crash is related to Voice Chat - can you please try disabling this and see if the crashes resolve?

4

I’ve verified the game, and also have reinstalled the game, but I’ll keep trying, it’s a good game and I don’t wanna give up on it!

5

Roger that will do! Questions though…is there an in-game option to disable it?

6

There is! You should be able to disable ‘Voice Chat’ within the ‘Audio’ section of the Settings menu.

7

Yup I found it, ran with one game, and it’s going well. I’ll keep it posted, but I think it’s fixed, if I find another issue, I’ll let you know! Thank you!

1 Like
8

Np, glad to hear that! Give me a shout if you run into any issues again.

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