Crash recurring

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Planting the game whether in the Mourning Star or in game

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Common (<50%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 98e8feaf-16c1-4482-9b62-a0ed16193181
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

GUID: b9879e29-8d48-446d-965f-b42e5854f62a
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build 40199349c44e13850f044b21b27b458e1036a7b2
accessing address FFFFFFFFFFFFFFFF from 00007FF809A06A60

GUID: 7938c548-15f1-4713-88c5-29ccbae66c6d
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build 8e153e861cab6eb3f5e0c6176bcab03e59bf6f9b
accessing address 0000000000000004 from 00007FF6F08B2FD5

GUID: 4c7fca13-37b0-449f-b174-d8519077d9ab
Log File:
Info Type:

[Script Error]: …isual_loadout/utilities/visual_loadout_customization.lua:600: attempt to index field ‘item_name_by_unit’ (a nil value)

GUID: 2e3a094f-7645-4030-82ad-c70de3171120
Log File:
Info Type:

[Engine Error]: Unknown message type in shader record dispatch.

At D:\a\d\rel_engine_darktide\release\2025_04_29_Patch1.8.x\runtime\d3d12_render_device\d3d12_dispatcher.cpp:1553 in function stingray::shader_record_kernel

GUID: 66210d0c-87ef-420b-aee7-42aa6664d3f7
Log File:
Info Type:

[Script Error]: error in error handling

2

There’s a lot of unique crashes here without much consistency between any of them unfortunately, so it really is a shot in the dark. I’d recommend running through the solutions here:

[PC] How to Resolve Crashes in Darktide

Otherwise, I’m happy to help with a refund if preferred.