Crash in the Keep

Warhammer: Vermintide 2 Technical Support
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Issue Type (Required):

Crash - On Launch

Issue Description (Required):

The game crashes as soon as I move closer into the keep towards the center, or when I open the menu to look at equipment. I tried disabling all mods and it still crashed. Tried logging in as different heroes. Then I tried validating the game files on steam and launching again (still with mods disabled) and now it crashes before I can even select the heroes. I noticed it asked for admin permission for anti-cheat, which is new. For Versus I am guessing. Not sure if it matters I have it in use for Hell divers 2 (I wasn’t running that game at the same time).

GUID: bfea0748-01a7-413b-8040-59b3deb9128a
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GUID: b6a4e297-1d87-4238-b060-a86f423ae410
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Sorry to hear this @brosgw

I can see your GPU drivers are a little out-dated, so I recommend updating these to latest:

Failing this, please try a clean reinstallation of Vermintide 2, which involves deleting your AppData. Please see:

Please let me know how this goes!

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Will try this thanks.

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GUID: 89354f15-5fec-450d-9278-00ae9866d7b2
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Just an update, updating the drivers still causes a crash. I will try the fresh install.

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I see, thanks for the update. Fingers crossed a clean reinstall may do the trick. Please let me know!

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GUID: 28aac132-af2b-41ad-b40d-029815305c54
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So this time I was able to stay in the keep without crashing. All my settings were reset so I started to tinker with them and the MOMENT I turned legacy menu on and hit apply… it crashed the game. So I am PRETTY sure it’s when I turn on “legacy” UI (It does say deprecated).

I preferred the legacy UI, for some of the mods mainly. I guess the question is whether this is expected or not (Should it be something that I expect to see fixed or not, or just adapt to not using it).

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@brosgw, ah that’s interesting. Is this crash consistent every time you try to switch to the Legacy UI?

I’ve raised the crash with our developers, and we’ll take a look! I just can’t guarantee where it will sit priority-wise, as the legacy UI is deprecated and not really something we commit much resource to now.

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After doing some more testing yeah, the legacy UI for sure causes a crash. Not sure if it’s related to the fact I had the loadout manager mod (before the recent update) that relied on that legacy UI. I had it disabled for the reinstall though. I even put all my other mods back in and no crash. I guess I will just stop using the legacy UI and loadout mod then but I am willing to do more testing if you want.

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I see! Thank you for the update. No worries, the issue is raised with our developers and I’ll pass the extra information on also. We’ll dig into it, thanks!

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