Crash after press play on launcher

[jameshwl]

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

nothing happend after launcher with black screen . already try everthing i could

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: beb14d22-5f5d-4581-82b4-e75773b8a736
Log File:
Info Type:

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[FatsharkJulia]

Hi James, do you think your issue could be related to this?:

KNOWN ISSUE: Crashing After Installing Latest NVIDIA Driver (576.40)

We’re currently in contact with NVIDIA after noticing a spike in crash reports from players who have installed the latest driver (576.40). The error produced when this occurs will look similar to: [Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG For now, the recommended solution is to roll back to a previous stable driver version. If you’re experiencing issues, we encourage you to share your experience directly with NVIDIA: Ge…

[jameshwl]

@KNOWN ISSUE: Crashing After Installing Latest NVIDIA Driver (576.40)

urrently in contact with NVIDIA after noticing a spike in crash reports from players who have installed the latest driver (576.40). The error produced when this occurs will look similar to: [Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOV

less likey i havent been able to play once since purchased from steam last month.

[FatsharkJulia]

Got it. The problem I’m having here is that the crash report contains minimal data, so I don’t have much to work with - it’s very much a mystery as to what could be causing this.

With this being a shot in the dark, I can only recommend running through the solutions here:

[PC] How to Resolve Crashes in Darktide

Alternatively, I can assist with a refund - let me know if this is something you’re interested in.

[jameshwl]

already tried everthing in that post is there anything info i can provide could slove the problem? i dont need a refund, my friend keep waiting for me to join him in game.