Crah on lauch on Intel GPU

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

the game either crashes immediatly or some times manages to get though the title cards but then crashes just before the loading screen.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: de30415b-c26b-4efa-b992-e0d38f3c8a6b
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build bc1cbf615da1d364c9e62f4990d5a8a4c6a9fd82
accessing address FFFFFFFFFFFFFFFF from 00007FFA01AF0374

The crash occurred in module ‘igd12um64xeh’. This module is related to Intel graphics driver. If this is a recurring issue please try re-install drivers and see if that helps

2

Sorry to hear this @AlexsisVI

I’ve shared your report with the development team and we’ll investigate if the new Intel Arc GPU driver version is crashing in Darktide.

In the meantime, if you haven’t already done so, please try the following:

  • Reinstall your GPU drivers
  • Failing above, please try rolling back to a previous driver version and check if the crashes persist
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