Client Crashes on Startup

Warhammer: Vermintide 2 Technical Support
2

Hi @dolddok4

From your crash report I can see there appears to be an issue selecting which GPU/display adapter to use when launching Vermintide 2.

Please try the following -

  • Perform a clean re-installation of your GPU drivers using the appropriate instructions below:

  • Ensure both Steam and Vermintide 2 are set to use your dedicated GPU within the NVIDIA Control Panel by:

    1. Right-click the desktop and select the ‘NVIDIA Control Panel’
    2. Navigate to ‘Manage 3D Settings’ > ‘Program Settings’
    3. Locate Steam within the list of programs
    4. Within the ‘Select the preferred graphics processor for this program:’ dropdown, choose the NVIDIA GPU
    5. Then locate Vermintide 2 within the list of programs, and repeat the above step
    6. Right-click the desktop and select ‘Radeon Settings’
    7. Navigate to ‘Preferences’ > ‘Additional Settings’ > ‘Power’ > ‘Switchable Graphics’ > ‘Application Settings’
    8. Locate Steam within the list of programs
    9. In the ‘Graphics Settings’ column, assign the ‘High Performance’ profile
    10. Then locate Vermintide 2 within the list of programs, and repeat the above step

  • For Windows 10 users:

    1. Navigate to ‘Settings’ > ‘System’ > ‘Display’
    2. Select ‘Graphics Settings’
    3. Select the ‘Browse’ button and locate the appropriate executable:
    • Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
    1. Select the ‘Options’ button
    2. Choose ‘High performance’ and save your changes

Failing this, please check that your user_settings.config file has your adapter setting set to “0”. To do so:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
  4. Open your user_settings.config file
  5. Find the setting named adapter_index
  6. Change this setting value to adapter_index = 0
  7. Save your user_settings.config file
  8. Launch Vermintide 2 as usual

Please let me know how this goes.