Issue Description: Hey! I just downloaded darktide for the first time today, and I can’t actually play the game. The introduction works fine, but the second I try to click past the screen where everyone’s posing all cool right after it instantly busts. It’s done this every single time like clockwork. Steps to Reproduce: Open the game and go through the opening. Platform: Steam Player ID: I don’t think I’ve even gotten one yet. Reproduction Rate: Constant (100%) this is the thing is says to copy-paste, also GUID: 15babfc8-2790-4222-8b05-55a26def5ea2 Log File: Info Type:

[image] KNOWN ISSUE: Backend Error Affecting CenturyLink & Verizon ISP Users Technical Support UPDATE 23/05 UPDATE 26/05 UPDATE 26/05 UPDATE 26/05 We are aware of and looking in to reports of players using Verizon and CenturyLink ISP that are unable to log in and are encountering “Backend Error - Error Signing In”. We have identified that these two ISP’s and players based in Midwest US appear to be most commonly affected. However, the issue may extend to players in other regions, and possibly other ISP. Please help us out by including the information listed below in your repor… you from the US?

for the record, it doesn’t give me a “backend error”; it just crashes and shuts down.

This is a GPU-related crash producing the error: DXGI_ERROR_DRIVER_INTERNAL_ERROR. Please perform a clean re-installation of your GPU drivers to start with, and see what the result is. [image] [PC] How to Perform a Clean Re-Installation of Your NVIDIA GPU Drivers If you're experiencing GPU-related issues or crashes, we recommend performing a clean re-installation of your GPU drivers. This ensures all previous driver versions have been removed. Firstly, yo...

Can't get into the game; instant crash post-starting screen

Warhammer 40,000: Darktide Technical Support

Riku May 22, 2023, 11:31pm 2

you from the US?

Topic		Replies	Views
Backend error and launch issues Technical Support acknowledged	7	104	September 23, 2026
Crash directly after starting game from launcher, completly unable to play the game Technical Support acknowledged	2	303	November 28, 2022
Cannot run darktide Technical Support acknowledged	3	272	April 14, 2023
Game crashing on start up after update Technical Support acknowledged	1	251	October 16, 2023
Game keeps crashing whenever I try to load into a game Technical Support acknowledged	4	614	October 10, 2023

Can't get into the game; instant crash post-starting screen

Related topics