Can't enter the game

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Stuck on Loading Screen

Issue Description (Required):

I can not enter the game/Connect to Server, yet I have been able to before the update

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

I do not know how to reproduce this

Upload Supporting Evidence (Optional):

изображение_2023-12-13_173709808.png
изображение_2023-12-13_173709808.png1920×1080 194 KB

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2023-12-13-07.35.20-791c2c7d-0d8c-43e2-b5c1-c27e8dc8b48f.log (69.1 KB)
darktide_launcher.log (192 KB)

2

I suspect something is interfering with your connection here. Please perform a ‘Selective Startup’ which ensures nothing other than the essential services are running on your PC:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load Startup Items’
  5. Reboot your PC
  6. Launch as normal, and see if the issue persists
3

So, after some time the problem resolved itself