Can't enter the game on starting screen with choose a character

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Attempt to enter the game as any of my characters i have

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Steam ID: 76561198077771618

Approx. Time of Issue & Timezone:
[12/01/2022, 01:00 PM [Moscow]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names

console-2022-12-01-09.59.54-b3e7bc70-3c52-47f8-96e5-b2c647b33cfe.log (53.5 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory

darktide_launcher.log (216.1 KB)

2

We’re investigating - thank you for the report and apologies for any inconvenience.

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