Backend Error on opening chests

[Stammyy]

Issue Type (Required):

Error - Backend Error

Issue Description (Required):

Tried to open 5 level reward chests at the same time, got backend error after every time

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Upload Supporting Evidence (Optional):

[FatsharkLev]

We’ll look into this. Could you please share your console log from a session this error occurred while opening chests so we can take a look please?

[PC] How to Provide a Crash Report, Console Log, Launcher Log or...

Thanks in advance!

[Stammyy]

console-2024-11-13-21.05.07-8de0d38f-2e9c-44ff-a39b-b06ba814e5dd.log (182.4 KB)

[FatsharkLev]

Thanks! It seems one of the cosmetic rewards available from the chest isn’t playing nicely in the backend and is the cause of the error. We’re looking into it and should hopefully have it fixed soon.