Backend error no code

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Error - Backend Error

Issue Description (Required):

Upon launching the game from the launcher, and going through the cutscenes, when i try to login it gives me a message saying “Backend Error. Error logging in.” I just bought the Arbites DLC when this started happening. I’ve tried restarting my PC, reinstalling the game, and changing my network type from public to private because that was the source of another bug for another one of my family members. I play the game off of game pass.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Microsoft Store

Player ID (Optional):

Thekraken044

[PC] Crash Report (Optional):

It doesn’t give me a crash report, as the game itself doesn’t quit out.

2

Sorry to hear this. Which part of the world are you playing from?

3

Eastern USA

4

Hey, so its been almost a full week. Any updates?

5

Sorry for the delay here Kraken. Could you try experimenting with the solutions here?:

How to Resolve Connectivity Errors & Latency Issues in Darktide (Backend Error, Error Code: 2001, 2014, 3013 & More)

6

Ok, so the fix was too sign out of Xbox (The app on pc) and then sign back in again. This was not on the list

7

FWIW I think I saw the quick resume being the issue recently, but yeah it should be on the list.