Aquilas Refund

Issue Description:
I would like to refund the Aquilas that I have purchased, because of the fact that Fatshark has decided to stop selling cosmetics for the time being, and I am unable to use the Aquilas that I spent money on.

Crash Report (If Applicable):
NA

Error Displayed (If Applicable):
NA
Steps to Reproduce:
NA

Mission Name (If Applicable):
NA

Platform:
Steam

Player ID:
Steam ID: 76561198008528491

Approx. Time of Issue & Timezone:
01/24/2023 11:00 AM PST

Reproduction Rate:
NA

Upload Supporting Evidence:
The statement from FatShark this morning announcing that they are no longer introducing paid cosmetics for the foreseeable future.

Upload Console Log:
NA

Upload darktide_launcher.log:
NA

I would try contacting steam and show them the open letter

1 Like

What would be the method to contact them about this?

steam support, purchases

1 Like

Hi @BegomeOrodox,

Can you please submit a support ticket and we’ll take a look at this for you:
https://support.fatshark.se/hc/en-us

Thanks!

1 Like

Absolutely, thank you for the response.