After the release of the update unlocked and loaded the game began to crash

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

Hello after the release of the update unlocked and loaded the game began to crash with the message server error or without messages. I checked the integrity of the files. The drivers are the latest.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: a940f331-a3bb-4e94-9fbb-b7850b0a6e73
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build 8460a65096d130f831350b3f7b2a7a08e16c62dc
accessing address 0000000000000000 from 00007FF6C79EF5A0

GUID: 8c3b6510-700e-4128-affb-3c7f754727bc
Log File:
Info Type:

[Engine Error]: Trying to bind to a slot of type ‘0’, name ‘#ID[e7dfa2e1]’ using a uninitialized value 0

Assertion failed value != 0 && value != 0x66666666 at D:\a\d\rel_engine_darktide\release\rel_2024_08_20_Patch1.5.0x\runtime\d3d12_render_device\shader\d3d12_resource_binder.cpp:525 in function stingray::d3d12_resource_binder::validate_resource_handle

Upload Supporting Evidence (Optional):

666.JPG
666.JPG784×649 92.9 KB

[PC] Upload Console Log & darktide_launcher.log (Optional):

2

Sorry to hear this @SunHyiVChai

Our engine and backend developers have reviewed these crashes and some unusual things are going on when fetching backend data. The cause isn’t clear though.

Are you using a VPN? If so, please try disabling this

Are you using any mods? If so, also please disable these

1 Like
3

One other suggestion from a developer I’ve spoken with, is to try deleting http_cache.db in case data here is corrupt somehow. To do so:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark\Darktide
  4. Delete http_cache.db
  5. Restart Darktide as normal
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4

I don’t use VPN. Deleting http_cache.db file didn’t help. What else can I do?

5

Hm okay, admittedly this is a bit of a head scratcher. For comparison, could you please provide a fresh crash report or console log from a session you encounter an issue?

Thanks in advance!

1 Like
6

GUID: 3ba80bb1-6ce6-43de-9b75-434d3f47f2a3
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build e73a45d5959dfc1c13e401cd6c1ddaa731f841e1
accessing address 0000000000000000 from 0000000000000000