When entering the game, an error crashes after creating a character at the moment when training should begin

[ribka]

Issue Description:

Steps to Reproduce:

Map Name (If Applicable):

Platform:
[Steam/Xbox/PlayStation]Steam

Player ID:

Approx. Time of Issue & Timezone:

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

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Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

1. Press the Windows key + R
2. Enter %
   console-2023-10-09-22.41.35-13b40360-482d-4549-9ac2-5b4ce44d6f03.log (60.8 KB)
   console-2023-10-09-21.58.09-14e46a63-6339-4e75-9d79-175389599e51.log (38.2 KB)
   console-2023-10-09-22.52.29-e944baa5-0aeb-4cf0-beb0-2cc91ab7d28c.log (46.4 KB)
   % within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload here

Upload user_settings.config:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
4. Locate the user_settings.config in this directory
5. Upload here

[FatsharkJulia]

The only GPU being detected is the AMD Radeon ™ Graphics which I understand is an integrated GPU. Do you have a dedicated GPU?

[ribka]

no

hat’s why it doesn’t work?
simply put, I won’t be able to run
it and if so, I won’t return the money for its purchase because I bought it for a long time and there was the same problem and there was no time to deal with the problem, so I just deleted
it…you can’t help with the problem, right?

[FatsharkJulia]

Unfortunately your PC is below the minimum requirements, hence the crash you’re experiencing. As long as you purchased via Steam, please reach out to us at https://fatshark.se/support and we will do our best to help with a refund.