The game keeps crashing during games or on launch

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Whenever I enter a match, it will let me play for around 5 minutes and then it will crash me. Sometimes it would even crash me when im launching the game.

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 47c09b76-3cdc-4344-a956-9013eb296ce0Log File:Info Type:-----------------------------------------------[Engine Error]: Access violation (0xc0000005) in build ebf3a08de4cd58f43147857dd170ad0b1548740daccessing address 000001DEB5215AB0 from 00007FF7B0902DC6-----------------------------------------------[Crash Link]:crashify://47c09b76-3cdc-4344-a956-9013eb296ce0

2

Disabling all mods solved the issue for me. There are a couple that were updated, I can confirm they don’t crash the game anymore (NumericUI, CustomsCrosshairColor, CustomHUD, Scoreboard, True Level, Who Are You are all safe). Tried to add others but then the game crashed again as soon as I entered a match.

3

Hi Rotten, I can see this crash has already been raised to our database, meaning it’s on our radar!

In the meantime, to rule out any chance of it being a localised issue, you may wish to run through the solutions here:

https://support.fatshark.se/hc/en-us/articles/7709661288733--PC-How-to-Resolve-Crashes-in-Darktide