Server Error Backend Error without specific number (A player from China looking for help)

It happens when I enter the game . I’ve tried many solutions but they’re no use .
One of my friend can enter the game successfully but I don’t know why . I really want to paly this game with him together .Help me please.

Could you please send me the URL to your Steam profile, so we can look in to this?

It appears your account is corrupted in our backend, consequently producing the error you’re experiencing.

I’ve raised this with our Backend Engineer, but unfortunately most of the company is on vacation due to the holiday season so it’s possible he may not be able to look in to this until the 6th of January.

I’ll be sure to let you know once we’ve sorted this out. Sincerest apologies for the inconvenience.

thank you very much

I am having the same problem

@Sly-Fox-Neo This should now be resolved for you. Please let me know if you have any problems.

im also having the same problem. please help

@Frozzard At what point does the error appear, and is it the same error seen in the screenshot above?

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