Reporting Crash Bug

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Other

Issue Description (Required):

GUID: e5c062d5-de65-4ba8-8bc7-611b161206e5
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG, assert: `

At D:\a\d\e2af82edaa31c93c6098ffbd561125ed\b0be1561439953a6\stingray\runtime\d3d12_render_device\d3d12_debug.cpp:1566 in function stingray::aftermath::d3d_assert`

2

Hey @Arlyeon!

Please can you try disabling ‘AMD FSR 3.1 Frame Generation’ in the launcher’s ‘Settings’ menu, and check if the crash persists?

image

We’re currently working to resolve this issue, as this setting has been causing instability for many players.

Failing this, if the crash persists, next try a clean reinstallation of your GPU drivers:

https://support.fatshark.se/hc/en-us/articles/360021424673–PC-How-to-Perform-a-Clean-Re-Installation-of-Your-AMD-GPU-Drivers

Or, rolling back to an older driver version e.g. Adrenalin 25.9.1 which may be more stable.