Recent Cosmetic purchase refund request

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Refund an Item

Issue Description (Required):

Please help me refund these purchases, they were all made within the last month or less, some in the last 2 weeks. thank you :slight_smile:

Combat Axe - “Bianzeer’s Revenge” skin
Crusher - “Icebreaker” skin
Combat knife - “Sticker” skin
Zealot - “Glacial Might” helmet
Ogryn - “Glacial Might” Chest armor

Reproduction Rate (Required):

Common (<50%)

Platform (Required):

Xbox

Player ID (Optional):

Hargulfaff

2

Hey Chroma, I’m having some issues looking up your account. Could you share your Fatshark Friend Code with us instead, please?

3

of course, i wasn’t sure what to put as the playerID,

my friend code is 4711069735

thank you

4

Thank you! I’ve been able to refund all items except the Zealot helmet, as I think it was purchased as part of a set? In which case, we can only refund the entire set - let me know whether you’d like to proceed. :slight_smile:

5

that makes sense, i’m alright with refunding the whole set then, thank you again for the fast response and help!

do i need to de-equip the cosmetic on my character?

6

I’m sorry, I worded myself wrong: Please refund the entire zealot set as well :slight_smile:

7

No problem, it’s done!

1 Like
8

thanks again, you are the best, i’m excited to hold onto these for the next few commodore rolls