Quick play broke my PlayStation

Issue Description:
Game locked me out of my ps4 and forced me to unplug it.
Crash Report (If Applicable):
Was at the keep after leaving a team after finishing a match. After optimizing all my gear I went to startup quick play. Found a match and loaded in but when the loading screen went black and the triangle icon stopped spinning the game froze and I couldn’t close it. PlayStation would not turn off so I had to unplug it. This has happened twice now within the span of about a week or so.

Error Displayed (If Applicable):
None

Steps to Reproduce:
Play a match on console, leave your party and startup quick play queue

Map Name (If Applicable):

Platform:
[Steam/Xbox/PlayStation]
PlayStation
Player ID:
Killercards77b

Approx. Time of Issue & Timezone:
5:54 PM EST

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

— Unusual

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload user_settings.config:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
  4. Locate the user_settings.config in this directory
  5. Upload here
1 Like

Sorry to hear this - I’ve raised your report with our Console Developers.

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