Product refund

Issue Type (Required):

Refund an Item

Issue Description (Required):

The bundle displays 0 coins. After purchasing, my Skyhawk Coin was deducted normally. Please refund me. thanks
A total of 1800

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Once

Platform (Required):

Steam (PC)

Player ID (Optional):


Sorry about that, I’ve refunded both purchases for you.

1 Like

You deleted my clothes and pants and only refunded me 1400 Skyhawk Coins





You deleted my clothes and pants and only refunded me 1400 Skyhawk Coins

I bought two sets of clothes and pants at the original price before, you deleted them! The compensation for the Eagle Coin is not right, why is it only 1400? I just purchased two headgear by mistake. You must have made a mistake. Please kindly restore it to me or compensate me with an equal amount of Skyhawk Coin

I understand the issue, and have refunded the correct amount of Aquilas, for you to re-purchase the desired sets.

Issue Type (Required):

Restore an Item

Issue Description (Required):

I just requested a refund of 1800 Tianying coins for two headdresses, but only compensated me with 1400 yuan

My two clothes and pants were also mistakenly deleted. Please restore them to me. Thank you. This is a huge mistake. I apologize for not expressing myself clearly

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Once

Platform (Required):

Steam (PC)

Player ID (Optional):

Please take a look at this Product refund - #6 by liluo