Product refund

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Refund an Item

Issue Description (Required):

The bundle displays 0 coins. After purchasing, my Skyhawk Coin was deducted normally. Please refund me. thanks
A total of 1800

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Once

Platform (Required):

Steam (PC)

Player ID (Optional):

2

20240111182651_1
20240111182651_11920×1080 292 KB

20240111182641_1
20240111182641_11920×1080 302 KB

3

Sorry about that, I’ve refunded both purchases for you.

4

You deleted my clothes and pants and only refunded me 1400 Skyhawk Coins

20240111194707_1
20240111194707_11920×1080 378 KB

20240111194520_1
20240111194520_11920×1080 369 KB

20240111194325_1
20240111194325_11920×1080 374 KB

20240111194410_1
20240111194410_11920×1080 342 KB

20240111194417_1
20240111194417_11920×1080 323 KB

5

You deleted my clothes and pants and only refunded me 1400 Skyhawk Coins

6

I bought two sets of clothes and pants at the original price before, you deleted them! The compensation for the Eagle Coin is not right, why is it only 1400? I just purchased two headgear by mistake. You must have made a mistake. Please kindly restore it to me or compensate me with an equal amount of Skyhawk Coin

7

I understand the issue, and have refunded the correct amount of Aquilas, for you to re-purchase the desired sets.

8

Issue Type (Required):

Restore an Item

Issue Description (Required):

I just requested a refund of 1800 Tianying coins for two headdresses, but only compensated me with 1400 yuan

My two clothes and pants were also mistakenly deleted. Please restore them to me. Thank you. This is a huge mistake. I apologize for not expressing myself clearly

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Once

Platform (Required):

Steam (PC)

Player ID (Optional):

9

Please take a look at this Product refund - #6 by liluo