Mission aborted (error 2014)

Issue Description: Server aborts mission while playing. All four players are booted from the mission with no rewards or ability to rejoin. Appears to happen to several gamesessions at a time (AWS cluster failure?)

Error Displayed (If Applicable): Error 2014.

Steps to Reproduce: Happens randomly while playing missions sometimes, no steps to reproduce.

Mission Name (If Applicable): Chasm Logistratum during the finale.

Platform:
Steam

Player ID: hankjw

Approx. Time of Issue & Timezone: Happened 8:35 AM GMT+1

Reproduction Rate:
Rare (<10%)

Here are logs from my friend who was in the mission with me.

console-2023-07-13-06.04.42-62ceb8ea-d7b4-441d-bbc3-b48b3245c229.log (363.0 KB)

06:35:42.879 [Connection] Pong timeout for 5ac8513d2e84c182 last pong: 10.006781, last receive: 9.334020, last transmit: 0.016295
06:35:42.879 [Handshaker] Aborting handshake with 5ac8513d2e84c182. Reason: pong_timeout
06:35:42.886 [Handshaker] Lost connection 105 to 5ac8513d2e84c182
06:35:42.886 [Lua] INFO [LocalInSessionState] Lost game session

This is when it happened.

Our developers are looking in to this. Thank you for your report!

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Adding per FatsharkCatshark in Discord :slight_smile:

Issue description: all players booted from mission following grey screen.
Error displayed: 2014
Mission name: Arhivum Sycorax
Platform: steam
Player ID: RoseWraith
Approx Time of Issue & Timezone: 11:28 PM PST (12 July 2023)

Console logs:
console-2023-07-13-05.19.54-4e68e25c-c22f-4310-8943-6883911392fd.log (278.0 KB)

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That’s interesting. It looks like the server times out in both console logs as the following occurs:

[PresenceManager] received push message={
type = “event_trigger”,
source = “send_character_eor_complete”,
payload = "{“event_name”:“char_eor_complete”,“args”:

Is that related to finishing the mission’s finale and allowing extraction?

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