KNOWN ISSUE: Latest Twitch Drops Not Received

I bet all of my aquilas that’s exactly what happened.

It’s happened to both of us over here. I can add send our usernames if necessary.

Issue Type (Required):

Restore an Item

Issue Description (Required):

Hello FatShark team.

After watching stream with the Twitch Drops for Zealot I cannot find this cosmetics in the inventory after more than 48 hours.
Twitch and Steam accounts have been re-linked, and twitch campaign has been re-connected (as it was my first option why no drops detected in cosmetics inventory).

Thank you in advance for looking into this problem and your response.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

Upload Supporting Evidence (Optional):







this the issue i tried to warn about, why closing the old pinned known twitch drop issues for then making a new one? :thinking:

It was 4 years old with 200+ comments

1 Like

Issue Type (Required):

Other

Issue Description (Required):

Hello there! So, the Twitch Drops from the newest campaign have not appeared in my inventory till this day.. I have been waiting for 2 days already, which is unusual and shouldn’t be.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Upload Supporting Evidence (Optional):

Hi, just chiming in to say I’m having the same issue on console (xbox) unlocked on Twitch few days ago but the cosmetics aren’t unlocked/accessible in game (cannot actually find them in the cosmetics section at all).

Screenshot of Twitch as it is showing “WRONG“ in front of cosmetic name

Chiming in to mention it’s happening to me as well, on Steam. Hoping this can be resolved quickly.

I am having the same issues on PC/Steam. I tried to disconnect and reconnect my twitch account to my Fatshark one and nothing happened. Its now from this posting two days since I achived the twith goals with no reward in game.

Same here:

Issue Type (Required):

Other

Issue Description (Required):

Watched the twitch, got twitch rewards on twitch. Waited over 48 hours. The items still not showed up in my inventory in-game.

[PC] Do You Use Mods? (Optional):

Yes, I do

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Hi everyone, I have an update to share:

  • We’re currently working on a backend fix to ensure that anyone who should have already received their Twitch Drops will get them
  • A new Twitch Drops campaign (with the same rewards) has been launched to address other issues
    • There’s no need to participate in this new campaign if you’ve already completed it, please bear with us for the backend fix :slight_smile:

I’ll update you as soon as the backend fix is live. Rewards should appear in your inventories shortly after.

7 Likes

Fix live! The drops should soon be making their way to your inventory - keep us posted!

6 Likes

they in now, it is fixed :saluting_face:

1 Like

I have also received them now, thanks!

1 Like

Thanks, they’re in my inventory.

1 Like

Got them, thank you!

1 Like

I am still waiting for the drops, I’ve checked that is linked and reclaimed on twitch,
Issue Type (Required):

Other

Issue Description (Required):

Watched a Darktide Streamer for the requested time for the drops, got twitch rewards on twitch. This was yesterday. The items still not showed up in my inventory in-game. Steam is linked to Fatshark account.

[PC] Do You Use Mods? (Optional):

Yes, I do

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam ( Steam Community :: N1TroX )
Twitch Name: n1TrOxiDe69

Have you claimed them in the drops page on twitch?