INVESTIGATION: Poor Performance & Power Draw Issues Impacting AMD Radeon 6000 - 9000 Series GPUs

Warhammer 40,000: Darktide Performance Feedback
129

Finally amd came back to me ( after making a new ticket …. )

Dear SNIP,

Your service request: 00762769 has been reviewed and updated.

Response and Service Request History:

Apologies for not writing back earlier.

I certainly understand that you are awaiting for the reported issue to be fixed. The engineering team are working on the fix for this one and there are investigation and fixes that are under way.

Please be informed that I will write to you on priority once I hear from them once they have an update that I can share with you.

In order to update this service request, please respond without deleting or modifying the service request reference number in the email subject or in the email correspondence below.
Please Note: This service request will automatically close if we do not receive a response within 10 days and cannot be reopened.
If it is not feasible to respond within 10 days, feel free to open a new service request and reference this ticket for continued support.

Best regards,
ArSNIP
AMD Global Customer Care

Also another Reply.

When i asked if this now means that its a “known” issue and will be listed or fixed in the next driver as “known issue”

Your service request: 00762769 has been reviewed and updated.

Response and Service Request History:

Just to reiterate on the details I shared in my previous email and to clarify any confusion, this is to inform you that the engineering team have been made aware of the issue that you reported, they have acknowledged the reported issue and performing multiple investigation and identifying the possible fixes to this.

They might include this issue under the “Known Issues” section but this is something I can guarantee or confirm on. However, something I can share with you is that there has been constant updates on the internal ticket that I have raised. Once they provide any information with me that can be shared with you, I will ensure to write to you.

Hope I was able to provide you clarity.

In order to update this service request, please respond without deleting or modifying the service request reference number in the email subject or in the email correspondence below.
Please Note: This service request will automatically close if we do not receive a response within 10 days and cannot be reopened.
If it is not feasible to respond within 10 days, feel free to open a new service request and reference this ticket for continued support.

Best regards,
*Snip*
AMD Global Customer Care

130

Maybe this info helps you people over at fatshark too @FatsharkJulia

131

To be fair they said this

And you just made assumptions for them

Smells like an NDA, especially given the (now deleted) post from Fatshark’s website mentioning they’ve been demoing AMD’s radiance caching

You’re only going to get so much out of customer support by constantly messaging them. If they aren’t allowed to say or don’t have any updates and you keep pressing the only thing you’ll accomplish is annoying them.

132

its a ticket which is now 6~ months open and roughly 70% of the tickets said “ respond within 14 days or we consider it solved and close it”

yes, i cant ask more from the customer support , but as long as i dont see it Publicly acknowledged by amd themself ( like via the known issues ) its not solved for me at all.

133

Most of those responses just look like text from an automated system, very generic and non-committal. This is one of the main reasons why AMD will be never a serious GPU player again any time soon. Especially with this AI hype fuelled insanity ruining both NVIDIA and AMD from perspective of gamers.

If not that second part, “fixing” the issue, I would say it’s a problem with temps, but this is clearly going deeper. It’s crazy how little has been done to improve those issues.

134

Its not temps, look at bottom of How to fix AMD GPU stutters and improve clarirty | Streaming settings config fix - #114 by Munchmatoast

135

Interesting. I have noticed myself recently that the game stutters in places it should NOT. I have Ryzen 7800x3d, 32 RAM, a fast M2. SSD and RTX 4080 Super. Yet in game I can see that my CPU and GPU are barely used or taxed.

DLSS is on, so is high performance plan in Windows and NVIDIA Control panel. Mind my issues are far smaller than yours, even if masked by DLSS at the cost of latency.

136

So one thing I am noticing is that playing the game on Linux (Bazzite in my case, but I suspect the difference is the AMD Mesa drivers and Valve’s Proton) the game runs… significantly better on AMD cards.

Which is weird but here we are.

137

I can confirm this, Darktide runs much better on bazzite. Which proves imo that there is quite room for optimization. Darktide is the only game i have played which struggles so bad with performance on Windows/AMD.
I don’t understand why this is still the case over 3 years after release. Maybe the issue is not an easy one to fix, but it is certainly easy to reproduce.

138

No one cares about AMD users at 5% marketshare.

139

hello fatshark??? how is this still a problem for f**k sake

140

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141

It’s genuinely baffling that a “solution” is to just not play on Windows, but on a Linux OS instead and even then you can tell it’s badly optimized

143

Hi @FatsharkJulia,

I know this has been asked often, but has there been any updates / progress on the AMD GPU performance issues from AMD or Fatshark?

Thanks in advanced

144

i doubt they gonna respond to it we have been doin that since april of last year it

145

Noticed they unpinned this thread, that might as well answer our questions

146

yep its a comeplete joke at this point and we all know what to do now guys

147

and they keep on delaying the Radiance Caching thing they did teasing about last december

148

Why is this unpinned? I have direct irrefutable evidence that power draw is a problem with 9000 series cards.

150

Unpinning happens automatically, I’ve since re-pinned it.