Issue Description:
Two of the three gifts I have received from logging in are not in my inventory.
Map Name (If Applicable):
Thal’s Keep
Platform:
[Steam]
Player ID:
Steam ID: 76561198014866078
Approx. Time of Issue & Timezone:
12/13/23- current
Reproduction Rate:
Constant (100%)
The items are listed as “claimed” at the gifts page but are not equipable. Oddly enough the one portrait frame I unlocked worked fine. I have access to all of the classes for which I have unlocked a cosmetic, so that is not the issue.
Hello Mattyofg! I’ve taken a look and can confirm you do have the “Deepwinter Mantle” portrait frame, like you said.
The “Eternos-Ichor Pistols” and “Eternos-Ichor Griffon Foot” illusions for Brace of Pistols and Griffonfoot respectively did appear to be missing, so I have added them for you.
However, it looks as though you already have the first day gift in your inventory. Can you take a look at your cosmetic headgear for Bardin’s Slayer career and let me know if you see “The Iron Mohawk” there? And if it isn’t, could you please upload a screenshot of Bardin’s head cosmetics as Slayer? Thank you.