Game Frequently Freezes and Crashes

[winixwrfx]

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Recently, I’ve been having a serious issue where my game freezes and crashes within 30 seconds to 1 minute after starting.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Steam Community :: Ping is a lie

[PC] Crash Report (Optional):

GUID: 84acc6bd-f32f-4e90-b9b7-1c538ec24549
Log File:
Info Type:

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[FatsharkLev]

Sorry to hear this @winixwrfx

Based on the information in your logs, I recommend to try the following:

• Ensure you have latest Windows updates installed
• Perform a clean reinstall of your GPU drivers:
  https://support.fatshark.se/hc/en-us/articles/360021424673--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-AMD-GPU-Drivers
• Delete your shader cache. Some temporary stuttering may be experienced in-game as your shaders are cached again. To do so:

1. Press Windows Key + R
2. Enter %appdata% and select ‘Ok’
3. Navigate to the Vermintide 2 directory: \AppData\Roaming\Fatshark\Vermintide 2
4. Delete the ‘shader_cache.pipe_lib’ file
5. Launch Vermintide 2 as usual (a new shader cache will be created)

If the above does not resolve the issue. Next, please try:

• A clean reinstallation of Vermintide 2, which involves deleting your AppData (please note any custom settings e.g. graphics, keybinds etc. will be reset):
  https://support.fatshark.se/hc/en-us/articles/360034118394--PC-How-to-Perform-a-Clean-Re-Installation-of-Vermintide-2-or-Darktide

Lastly, if the issue still persists, please try switching your Direct X version using the ‘Settings’ menu within the Vermintide 2 launcher.

Please let me know how this goes!