Game crushed unexpectedly

Warhammer: Vermintide 2 Technical Support
1

Issue Type (Required):

Other

Issue Description (Required):

game is unexpectedly crushing. sometimes playing sometimes lobby search, game crushes.
and this accures.

GUID: 3ea9d48b-2a92-4e9a-bdb3-7afd4b94b59f
Log File:
Info Type:

[Engine Error]: HRESULT: 2289696773 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\vt2-stingray\vt2\release\release_hon_2024_09_25_versus_release\runtime\d3d12_render_device\d3d12_debug.cpp:482 in function stingray::aftermath::ensure

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Common (<50%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: 3ea9d48b-2a92-4e9a-bdb3-7afd4b94b59f
Log File:
Info Type:

[Engine Error]: HRESULT: 2289696773 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\vt2-stingray\vt2\release\release_hon_2024_09_25_versus_release\runtime\d3d12_render_device\d3d12_debug.cpp:482 in function stingray::aftermath::ensure

2

@dbasce it appears that you’re encountering GPU-related crashes. I recommend running through possible solutions here:

I also noticed you have a Ryzen 7 CPU. Instability with Ryzen 5 series and above CPU’s has been resolved in the past after performing a BIOS update. Please see:

3

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