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Game Crashing on inquisitorial clearance
Crash Report (If Applicable):
GUID: 666f6411-8da6-43b2-8449-779fc45beccc
Log File:
Info Type:
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
click play, let the cinematic play or skip it, press space bar to start the game from main screen, processing inquisitorial clearance for a few moments, game closes itself
Platform:
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Approx. Time of Issue & Timezone:
[11/27/2022, 5:00 PM] [EST]
Reproduction Rate:
Constant (100%)
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here
[Launcher] Current language: english
01:16:06.353 [Launcher] Hooking up Fixed Version WebView2 Environment
01:16:06.415 [Launcher] MS Edge WebView2 Runtime Version: 106.0.1370.47
01:16:06.415 [Launcher] Initializing WebView2
01:16:08.300 [Launcher] WebView2 setting up settings
01:16:08.306 [Launcher] WebView2 settings setup completed
01:16:08.306 [Launcher] WebView2 Initialized
01:16:08.862 [Launcher] WebView2 Navigation Completed
01:16:08.937 [Launcher] Running OnWebpageLoaded
01:16:08.938 [Launcher] OnWebpageLoaded completed
01:16:08.938 [Launcher] OnLauncherReady
01:16:09.036 [Launcher] [Quality Settings] Verifying Quality Settings
01:16:09.040 [Launcher] [Quality Settings] Main window enabled
01:16:09.040 [Launcher] [Quality Settings] UI Enabled
01:16:09.041 [Launcher] [Quality Settings] Quality Settings Completed
01:16:09.052 [Launcher] [Quality Settings] Quality Settings Saved
01:16:21.374 [Launcher] [Launch Game] Steam is initialized.
01:16:21.374 [Launcher] [Launch Game] Retrieving backend settings for Steam application ‘1361210’ (branch=‘default’)
01:16:21.374 [Launcher] [Launch Game] Using backend ‘prod’
01:16:21.375 [Launcher] [Launch Game] Launching Game
01:16:21.375 [Launcher] [Launch Game] Executable: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\start_protected_game.exe
01:16:21.375 [Launcher] [Launch Game] Arguments: -eac_launcher_settings settings.json --bundle-dir …/bundle --ini settings --backend-auth-service-url https://bsp-auth-prod.atoma.cloud --backend-title-service-url https://bsp-td-prod.atoma.cloud
01:16:21.376 [Launcher] [Launch Game] Game Settings At Startup:
| adapter_index = 0
| aspect_ratio = -1
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
| gamma = 0
| language_id = “en”
| master_render_settings = {
| ambient_occlusion_quality = “medium”
| anti_aliasing_solution = 0
| dlss = 1
| dlss_g = 0
| dlss_master = “on”
| dof_quality = “medium”
| fsr = 0
| fsr2 = 0
| graphics_quality = “medium”
| lens_flare_quality = “sun_light_only”
| light_quality = “medium”
| nv_reflex_low_latency = 1
| ray_tracing_quality = “off”
| rt_reflections_quality = “off”
| rtxgi_quality = “off”
| ssr_quality = “medium”
| volumetric_fog_quality = “medium”
| }
| max_worker_threads = 9
| performance_settings = {
| decal_lifetime = 20
| max_blood_decals = 30
| max_impact_decals = 30
| max_ragdolls = 8
| }
| render_settings = {
| ao_enabled = true
| baked_ddgi = true
| bloom_enabled = true
| cacao_downsampled = false
| cacao_quality = 3
| decals_enabled = true
| display_noise_enabled = true
| dlss_enabled = true
| dlss_g_enabled = false
| dof_enabled = true
| dof_high_quality = false
| dxr = false
| fsr_enabled = false
| fsr_quality = 0
| fsr2_enabled = false
| fxaa_enabled = false
| gamma = 2.2
| hdr_rgb_format = “R11G11B10F”
| jitter_enabled = true
| lens_flares_enabled = false
| lens_quality_color_fringe_enabled = true
| lens_quality_distortion_enabled = true
| lens_quality_enabled = true
| light_shafts_enabled = true
| local_lights_max_dynamic_shadow_distance = 50
| local_lights_max_non_shadow_casting_distance = 0
| local_lights_max_static_shadow_distance = 100
| local_lights_shadow_atlas_size = [
| 1024
| 1024
| ]
| local_lights_shadow_map_filter_quality = “low”
| local_lights_shadows_enabled = true
| lod_object_multiplier = 1
| lod_scatter_density = 0.5
| motion_blur_enabled = true
| nv_framerate_cap = 0
| nv_low_latency_boost = false
| nv_low_latency_markers = true
| nv_low_latency_mode = true
| outline_enabled = true
| particles_capacity_multiplier = 1
| particles_simulation_lod = 0
| rough_transparency_enabled = true
| rt_checkerboard_reflections = false
| rt_light_quality = “high”
| rt_mixed_reflections = false
| rt_particle_reflections_enabled = false
| rt_reflections_enabled = false
| rt_shadow_ray_multiplier = 2
| rt_transparent_reflections_enabled = false
| rtxgi_enabled = false
| rtxgi_scale = 1
| sharpen_enabled = true
| skin_material_enabled = false
| ssr_enabled = true
| ssr_high_quality = false
| static_sun_shadow_map_size = [
| 2048
| 2048
| ]
| static_sun_shadows = true
| sun_flare_enabled = true
| sun_shadow_map_filter_quality = “medium”
| sun_shadow_map_size = [
| 2048
| 2048
| ]
| sun_shadows = true
| taa_enabled = false
| ui_bloom_enabled = false
| upscaling_enabled = true
| upscaling_mode = “dlss”
| upscaling_quality = “auto”
| volumetric_data_size = [
| 96
| 80
| 128
| ]
| volumetric_extrapolation_high_quality = true
| volumetric_extrapolation_volumetric_shadows = false
| volumetric_lighting_local_lights = true
| volumetric_reprojection_amount = 0.625
| volumetric_volumes_enabled = true
| world_interaction_size = [
| 512
| 512
| ]
| world_space_motion_vectors = false
| }
| screen_resolution = [
| 1920
| 1080
| ]
| sound = {
| }
| threads = {
| }
| vsync = false
01:16:21.395 [Launcher] [Launch Game] Running shader cache builder
01:16:21.401 [Launcher] [Launch Game] [ShaderCacheBuilder] Executing darktide_shader_cache_builder.exe with args: -i “C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\shader_cache\bundled_shader_cache.hans” -o “C:\Users\Steven\AppData\Roaming\Fatshark\Darktide\shader_cache.hans” -device-index 0
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] =======================================================
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] Darktide Shader Cache Builder
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] =======================================================
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] -o ${output_file/folder}
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] -i ${input_file/folder}
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] -b Build input folder into a cache {Default}
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] -v Validate input cache file
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] -c Compress input cache files and bundle them into a single file
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] -device-index Specify which adapter index to compile shaders for
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] Choosing adapter: NVIDIA GeForce RTX 2070
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] Validating Cache
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] Pipeline library is valid
01:16:21.942 [Launcher] [Launch Game] [ShaderCacheBuilder] Extracting shaders
01:16:22.608 [Launcher] [Launch Game] [ShaderCacheBuilder] Cache is valid
01:16:22.620 [Launcher] [Launch Game] Shader cache builder completed.
01:16:22.621 [Launcher] [Launch Game] Using EAC: True
01:16:22.723 [Launcher] [Launch Game] Game starting…
01:17:41.772 [Launcher] [Launch Game] [Process Exit] Exit code: 0xFA718003
01:17:41.772 [Launcher] [Launch Game] [Process Exit] Start time: 11/28/2022 1:16:22 AM
01:17:41.772 [Launcher] [Launch Game] [Process Exit] Exit time: 11/28/2022 1:17:40 AM
01:17:41.772 [Launcher] [Launch Game] [Process Exit] Peak physical memory: 2997895168
01:17:41.772 [Launcher] [Launch Game] [Process Exit] Peak paged memory: 4611678208
01:17:41.772 [Launcher] [Launch Game] [Process Exit] Peak virtual memory: 67141029888
01:17:41.773 [Launcher] [Launch Game] Creating crash report
01:17:41.775 [Launcher] [Launch Game] Game Settings After Crash:
| adapter_index = 0
| aspect_ratio = -1
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
| gamma = 0
| language_id = “en”
| master_render_settings = {
| ambient_occlusion_quality = “medium”
| anti_aliasing_solution = 0
| dlss = 1
| dlss_g = 0
| dlss_master = “on”
| dof_quality = “medium”
| fsr = 0
| fsr2 = 0
| graphics_quality = “medium”
| lens_flare_quality = “sun_light_only”
| light_quality = “medium”
| nv_reflex_low_latency = 1
| ray_tracing_quality = “off”
| rt_reflections_quality = “off”
| rtxgi_quality = “off”
| ssr_quality = “medium”
| volumetric_fog_quality = “medium”
| }
| max_worker_threads = 9
| performance_settings = {
| decal_lifetime = 20
| max_blood_decals = 30
| max_impact_decals = 30
| max_ragdolls = 8
| }
| render_settings = {
| ao_enabled = true
| baked_ddgi = true
| bloom_enabled = true
| cacao_downsampled = false
| cacao_quality = 3
| decals_enabled = true
| display_noise_enabled = true
| dlss_enabled = true
| dlss_g_enabled = false
| dof_enabled = true
| dof_high_quality = false
| dxr = false
| fsr_enabled = false
| fsr_quality = 0
| fsr2_enabled = false
| fxaa_enabled = false
| gamma = 2.2
| hdr_rgb_format = “R11G11B10F”
| jitter_enabled = true
| lens_flares_enabled = false
| lens_quality_color_fringe_enabled = true
| lens_quality_distortion_enabled = true
| lens_quality_enabled = true
| light_shafts_enabled = true
| local_lights_max_dynamic_shadow_distance = 50
| local_lights_max_non_shadow_casting_distance = 0
| local_lights_max_static_shadow_distance = 100
| local_lights_shadow_atlas_size = [
| 1024
| 1024
| ]
| local_lights_shadow_map_filter_quality = “low”
| local_lights_shadows_enabled = true
| lod_object_multiplier = 1
| lod_scatter_density = 0.5
| motion_blur_enabled = true
| nv_framerate_cap = 0
| nv_low_latency_boost = false
| nv_low_latency_markers = true
| nv_low_latency_mode = true
| outline_enabled = true
| particles_capacity_multiplier = 1
| particles_simulation_lod = 0
| rough_transparency_enabled = true
| rt_checkerboard_reflections = false
| rt_light_quality = “high”
| rt_mixed_reflections = false
| rt_particle_reflections_enabled = false
| rt_reflections_enabled = false
| rt_shadow_ray_multiplier = 2
| rt_transparent_reflections_enabled = false
| rtxgi_enabled = false
| rtxgi_scale = 1
| sharpen_enabled = true
| skin_material_enabled = false
| ssr_enabled = true
| ssr_high_quality = false
| static_sun_shadow_map_size = [
| 2048
| 2048
| ]
| static_sun_shadows = true
| sun_flare_enabled = true
| sun_shadow_map_filter_quality = “medium”
| sun_shadow_map_size = [
| 2048
| 2048
| ]
| sun_shadows = true
| taa_enabled = false
| ui_bloom_enabled = false
| upscaling_enabled = true
| upscaling_mode = “dlss”
| upscaling_quality = “auto”
| volumetric_data_size = [
| 96
| 80
| 128
| ]
| volumetric_extrapolation_high_quality = true
| volumetric_extrapolation_volumetric_shadows = false
| volumetric_lighting_local_lights = true
| volumetric_reprojection_amount = 0.625
| volumetric_volumes_enabled = true
| world_interaction_size = [
| 512
| 512
| ]
| world_space_motion_vectors = false
| }
| screen_mode = “fullscreen”
| screen_resolution = [
| 1920
| 1080
| ]
| sound = {
| }
| threads = {
| }
| vsync = false
01:17:41.851 [Launcher] [Launch Game] Crash report created
01:17:41.851 [Launcher] [Launch Game] LOGGER CLOSE
01:17:41.851 [Launcher] [Launch Game]
01:17:42.001 [Crash Reporter] LOGGER OPEN
01:17:42.033 [Crash Reporter] Extracting zip file C:\Users\Steven\AppData\Roaming\Fatshark\Darktide\crash_report.zip
01:17:42.105 [Crash Reporter] Loading CrashReport from: C:\Users\Steven\AppData\Roaming\Fatshark\Darktide\crash_report_cache.cache
01:17:42.169 [Crash Reporter] Creating Crash Detail Dialog…
01:17:58.220 [Crash Reporter] <>pressed space bar to play the game at main screen<>
01:17:58.220 [Crash Reporter] Uploading crash to uploader…
01:17:58.235 [Crash Reporter] Checking for CrashifyUploader.exe in C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher\CrashifyUploader.exe
01:17:58.236 [Crash Reporter] Starting uploader process…
01:18:00.447 [Crash Reporter] Could not read log from uploader Object reference not set to an instance of an object.
01:18:00.447 [Crash Reporter] Upload to crashify DB successfull
01:18:00.447 [Crash Reporter] Uploaded to crashify, guid: 55a11d31-368d-4b8b-9aa8-ee8071a771c6
01:18:00.447 [Crash Reporter] Creating Crash Link Dialog…
01:18:00.447 [Crash Reporter] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
01:18:12.007 [Crash Reporter] LOGGER CLOSE
01:18:12.007 [Crash Reporter]