Game Crashes at random

Warhammer 40,000: Darktide Technical Support
1

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Issue Description:
Game will crash to desktop randomly either after loading into the Mourning start, after mission start, mid mission or near the end of missions. I’ve uploaded the most recent console log and darktide launcher log.

Crash Report (If Applicable):
GUID: 89066e75-222f-481a-a583-fd6155b6b904
Log File:
Info Type:

Steps to Reproduce:
Will randomly crash on startup, mid-game or near the end of a mission. All console logs end with the same error.

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
[12/03/2022, 4:00PM] [GMT]

Reproduction Rate:
Around 75%

console-2022-12-03-15.51.35-46435a1b-6e8b-463b-ac51-2fb8cf3caf02.log (98.8 KB)
darktide_launcher.log (625.0 KB)

2

Hi,
I have the same problem don t know what to do, hope u can find a solution quickly :slight_smile:

Platform:
Steam

Approx. Time of Issue & TimeZone
[12/03/22; 5:00PM] [GMT]

reproduction Rate:
100%
darktide_launcher.log (971.2 KB)

console-2022-12-03-16.06.26-a5e70bad-365a-4161-8a67-ade1bd558acf.log (93.5 KB)

3

Just started up the game today, seeing if I could get a mission done. Another crash to desktop same error.

Crash Report:
GUID: 37e1e3e8-3c8b-436a-99e8-a7eff25d8505
Log File:
Info Type:

Approx. Time of Issue & Timezone:
[12/04/2022, 12:11PM] [GMT]

Logs:
console-2022-12-04-12.06.22-9f03cd80-e44b-474a-be8b-cbdc90acdd05.log (116.8 KB)
darktide_launcher.log (657.5 KB)

Some sort of response would be appreciated.

4

We’re looking in to this. Thank you.

5

Hello,

Just a quick update, I tried to play the game after the latest hotfix but I am still crashing.

I have a few crash logs and reports. Twice while in a mission and once while just in the lobby after starting the game.

GUID: 091629c0-aac1-4fb4-948d-5967d859b41f
Log File:
Info Type:

console-2022-12-07-11.36.18-5af48f53-7348-4088-81cd-026c80b2be46.log (104.4 KB)

GUID: abc9f5ec-5bf1-4c92-b8a2-5d20a056567e
Log File:
Info Type:

console-2022-12-07-11.55.56-6f9bcf79-880b-40cb-b662-92eb3cfeb7d5.log (40.4 KB)

GUID: 72a2741b-b112-4559-9d82-615711e9fce2
Log File:
Info Type:

console-2022-12-07-12.27.08-601bfbe7-b622-4820-b6c1-2226761b814d.log (45.5 KB)
Most recent Darktide launcher crash logger:
darktide_launcher.log (820 Bytes)

Let me know if you need any more info.

Thanks,
Hardy

6

Same here. Still crashing on new patch if I set threads to anything above 1.

7

Hello,

Just a quick update from me to people checking in, I have seemed to either fix or reduce the amount of crashes I get.

I’ve attached my config settings if you want to have a look and see if it helps at all.
user_settings.config (3.7 KB)

Regards,
Hardy

8

Hello Julia,

back to crashing like normal, seems the machine spirit got mad again or something.

Has there been any updates on this?

Thanks in advance,
Hardy

9

Hey,

Just wanted to let you know I think I found what was causing my issues. I had the Razor apps running while playing the game (Synapse, Cortex, etc) that seems to have screwed with the game in some way.

I’ve turned them off and started playing and so far I haven’t had a crash relating to that error in 2 days. If you got those running or anything that “boosts FPS” try turning that off and running the game. I’ve also found a post saying turning on Vsync helps but that did not work for me.

Regards,
Hardy

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