Facial attributes disappear when applying the Red hood

When equipping the Red hood from the store, facial attributes {beards) disappear. I was able to place the Red Hood on today and have the beard show up for the first time but upon entering a quickplay mission it disappeared and my zealot was clean shaved upon loading in. I would like not to have to shave upon equipping the red hood. I quite enjoy being a zealot timber beast that smells of frankincense and pine.

I also passed a Pyscher this morning wearing a helmet that belonged to an Ogyr. Neeldless to say, It was very evident that it belonged to a larger gentelmen and he should not be wearing it.