DLC purchased but not loading into game

[Jward3919]

Issue Type (Required):

DLC Issue

Issue Description (Required):

I’ve purchased winds of magic and priest of sigmar but it doesn’t load and keeps saying content not found. I’m playing on the ps5

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PlayStation

Player ID (Optional):

ArmitageShanks2

Upload Supporting Evidence (Optional):

[FatsharkLev]

Sorry to hear this @Jward3919,

I’ve checked your account, but neither Winds of Magic or Warrior Priest DLC appear to be ‘owned/active’.

Did the purchase complete without issue? It may be worth querying this with PlayStation support.

Otherwise, restoring Licenses may be of help: How to restore licenses on PlayStation console