We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
Cannot disable subtitles.
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Play Convocation of Decay as Kruber (Mercenary)
- Attempt to pick up the second Grimoire
- Crash
Map Name (If Applicable):
Platform:
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag/PSN ID]
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
Reproduction Rate:
100%
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload user_settings.config:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Vermintide 2
- Locate the user_settings.config in this directory
- Upload here