Crash when launching game from launcher

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash Report (If Applicable):
GUID: f9d0d850-b6fb-42a1-a106-4aa3762b3f7e
Log File:
Info Type:

Error Displayed (If Applicable):
“Something went wrong in the Shader Cache Builder process.”

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Open launcher
  2. Click play
  3. Message appears saying “Something went wrong in the Shader Cache Builder process.”
  4. Close message.
  5. Game tries to go fullscreen, crashes.

Platform:
Steam

Player ID:
Steam ID 76561198054730724

Approx. Time of Issue & Timezone:
[11/26/2022, 10:30AM] [GMT]
(and yesterday evening)

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
(Screenshot - ea568fc0b01aaaf9b5752ec3828cd14b - Gyazo)

Upload Console Log:
console-2022-11-26-10.31.17-747ea224-c91e-4637-ae04-906b2de22749.log (13.8 KB)

Upload darktide_launcher.log:
darktide_launcher.log (257.5 KB)

2

I’ve raised this to our database. Thank you for your report.