Crash on launch 10 - 20 secs after pressing space after the intro cinematic

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

I get this error message a few seconds after i click space during the “processing inquisitorial clearance” message on main menu

I have tried verifying integrity of game files, reinstalling the game, reinstalling graphics drivers and more stuff i don’t even remember

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: 20ddd1a8-d05c-4cd7-9f31-bd79e62586b1
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DRIVER_INTERNAL_ERROR, assert: ``

At D:\a\d\e2af82edaa31c93c6098ffbd561125ed\b0be1561439953a6\stingray\runtime\d3d12_render_device\d3d12_debug.cpp:1638 in function stingray::aftermath::d3d_assert

2

Sorry! It’s likely happening due to teething issues with the new AMD driver version 26.6.2. Please try rolling back to driver version 26.6.1. which should help!

3

It worked thank you! Very weird since i played this morning with no issue and the drivers got downloaded 4 days ago. Is there any way to see which drivers are currently compatible with the game? It doesn’t feel ideal to run 26.6.1 forever.

4

Glad that helped! We’ll be monitoring reports and when things are straightened out for driver version 26.6.2 we’ll update our pinned thread :slight_smile: