Crash of prologue

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Navigate to the medical station before Burnside
  3. Crouch-slide into the dumpster next to the blue and white Tertium sign
  4. Get stuck

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload user_settings.config:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the user_settings.config in this directory
  5. Upload hereGUID: 538fedc7-f902-4055-a5b2-46248321151d
    Log File:
    Info Type:
2

Hi @Grimaldis,

Please can you provide details of the crash. Ideally a crash report, or a relevant console log.

Thank you!

4

GUID: 2c29f97c-edc9-4eb5-829c-bfe3a8c100a9
Log File:
Info Type:

5

Thanks @Grimaldis, this crash is on our radar - we’re on it!