Issue Description:
@FatsharkJulia
I am unhappy with my purchase of the commissar bundle, I purchased it mostly for the hat and i am disappointed how the body and legs look.
I can go into more detail if you would like but i was wondering if i could just refund the entire bundle.
Thank you.
Nope. It’s bought using in game currency, there is no way to refund that… not through steam at least
I know it is bought with Aquilla, I am asking for a refund of Aquilla.
That is why i tagged the support staff.
Bump so it doesnt get locked
Could you share the URL to your Steam profile?
Here you go. Thank you.
You can’t get cash back. You can get Aquilas back. I requested a refund similarly for the Krieg Veteran cosmetic. Sent in a support ticket explaining the massive issues with the monstrously oversized chest unit clipping entirely through arms and weapons, the coat intentionally being designed oversized (unlike the coats on the other Krieg cosmetics), the webbing being both incorrect and poorly modeled, and the general inconsistent visuals. FS returned the Aquilas in that case, they already have your cash at that point, not a huge issue for them to address.
Anything else you need? @FatsharkJulia
Could you make sure all the items are unequipped?
I unequipped the hat. Sorry about that @FatsharkJulia .
Done!
Thank you for your help! Have a great day.