Some items in boxes cannot be picked up by players

Warhammer 40,000: Darktide Bugs
1

PLEASE POST CRASHES AND ERRORS IN THE ‘TECHNICAL SUPPORT’ CATEGORY INSTEAD

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:

Sometimes items in crates (kits, crafting mats) cannot be picked up. Picture of one crate last game: https://i.imgur.com/4nDM2xX.jpeg

Steps to Reproduce:

It doesn’t happen often, and can happen on any map afaik.
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Navigate to the medical station before Burnside
  3. Crouch-slide into the dumpster next to the blue and white Tertium sign
  4. Get stuck

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Unusual

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Picture of one crate last game: https://i.imgur.com/4nDM2xX.jpeg

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here