No hit markers/hits not registering/falling through elevator

Issue Type (Required):

Other

Issue Description (Required):

I played a game on the new map and encountered some strange bugs? First, hit markers weren’t showing up in some instances and I wasn’t sure if my attacks were registering. I asked the others if they were lagging and they were not. This didn’t happen yesterday on the other maps.

And, at some point when we had to take the elevator, my three teammates fell through the floor. It fixed itself but I figure I report the bug.

Steps to Reproduce (Required):

  1. Play Spillway
  2. Get to the elevator in the “main area” before moving on to the last part of the map.
  3. Fall though elevator.

As for the hit markers, just play the map I guess.

Mission Name (Optional):

Spillway

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Once

Platform (Required):

PC - Steam

Player ID (Optional):

I had the same exact issue on the new map, but it was on havoc so it was even worse.

Hey both,

We’ve been unable to reproduce the issue so far. If you encounter this again and can provide any further details, or a video, that would be greatly helpful. Thanks in advance!

I just had this happen, seemed like the server was having major hitreg issues beforehand like the connection was going to drop, but it never did.

Here’s a clip of when it seemed to start, at the beginning everything is fine but near the end shots and melee aren’t registering

I recorded a video of me playing through the level on damnation with arbites + the mastiff, up until the mission expired during the boss fight(i used mods to start a ~2 hour old mission so that way i wouldnt get any teammates), i would have beaten him so much earlier but the mastiff is unable to attack the boss at all.
It seems like the bug can happen at certain parts of the map but then it kinda goes away later on? like the mastiff was turning enemies invulnerable earlier in the map and couldnt attack the final boss, but it was able to pounce and kill other elites/specials during the boss fight, really weird bug, it does make the game quite a bit difficult when half your attacks just dont do anything :laughing:

console-2026-10-12-11.53.26-f1546ddc-c79a-473a-b6d8-df522384a4ea.log (305.7 KB)

Thanks all, if anyone can capture any issue with the elevator that would be extremely helpful also. Much appreciated!

yeah i was expecting to fall through the elevator but didnt for whatever reason, so i decided to see how far i could go

I think ive figured out the cause of the issue, or at least part of it, its got something to do with whether or not you have a central keystone for the mastiff selected or not, the bug seems to happen with no keystone equipped and when you tag enemies for the mastiff to pounce.

If you DO have one of the central keystones equipped it doesnt seem to cause the bug

in this first video i DO NOT have one of the central keystones equipped, and the enemies bug out and i managed to fall through the elevator when i reached it.

in the second video I DO have one of the keystones equipped and the enemies dont bug out and i didnt fall through the elevator

Ohhh, that’s intriguing. I’ve shared this with the team and we’ll dig into it - thank you!

Another small update, seems like its not only if they have a keystone or not, as i just played a game with an arbites that had the left mastiff keystone “Unleashed Brutality”
enemies were becoming invulnerable and all other teammates fell through the elevator, i managed to jump and hit the button in midair and that seemed to work, after that point the issue didnt really seem to come back

Appreciate the update @AccountMadeToReply , I’ve relayed this info and video to our QA team. Thank you again!

I have a 5 minute clip including some gameplay before and including:

  • an enemy that stubbornly refused to die (at 2:57)
  • and my teammates falling through the floor of the elevator (at 3:47).

Amazing, thank you! I’ve shared this with our QA team.