Cannot Complete Mission Extraction Due To Closed Ship Door

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Issue Description:
My team was unable to complete a mission because the ship we were supposed to walk into would not open its back bay door.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play a mission where you extract into a ship.
  2. Have multiple players either crash or disconnect consecutively & multiple times near the end of the mission.
  3. Approach ship which lands and opens its door, but then closes its door after multiple players disconnect or crash. (Players saw the ship’s door open, but then later noticed that the door was now closed)
  4. Get stuck at end of mission unable to complete.

Mission Name (If Applicable):
Investigation (Mission where you run to the ship and the approaching ship shoots missiles/rockets at some enemies, causing some walkways to collapse as you run.

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[11/19/2022, ~8:00PM] [CST]

Reproduction Rate:
Once - Rare (<10%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names

console-2022-11-20-03.45.04-10236ee6-9241-4903-a647-b58e8d69b27c.log (291.8 KB)
console-2022-11-20-02.53.28-a3709a4f-80c2-4af8-bfb8-1bcf7170406a.log (345.2 KB)
console-2022-11-20-00.31.30-47e237c8-561a-42f7-9020-8c3809561765.log (688.0 KB)
console-2022-11-20-00.23.26-808f8dc6-e61d-4460-aae9-ed2ded7dd07b.log (67.4 KB)
console-2022-11-19-23.18.08-674b2822-b967-4720-a3cc-8a9ba3b6768c.log (357.3 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory

darktide_launcher.log (793.0 KB)

1 Like

Thank you for your report. In case this happens again before we fix it, I believe if the team huddles up to the ship as if the door was open, it’ll let you finish the mission.

I’ve had the same happen, but was able to go through the door: there’s no collision.