# \#need-more-info **URL:** https://forums.fatsharkgames.com/tag/need-more-info/20.md [Latest](https://forums.fatsharkgames.com/latest.md) · [Categories](https://forums.fatsharkgames.com/categories.md) · [Tags](https://forums.fatsharkgames.com/tags.md) --- ## [Spillway Elevator Bug](https://forums.fatsharkgames.com/t/spillway-elevator-bug/126594)
**Author:** [@MadMartigan](https://forums.fatsharkgames.com/u/MadMartigan)\ **Replies:** 9\ **Last updated:** [October 20, 2026, 11:30am UTC](https://forums.fatsharkgames.com/t/spillway-elevator-bug/126594 "2026-10-20T11:30:08Z")
Issue Type (Required): Missions Issue Description (Required): Just played Spillway and my entire team, including myself, all fell through the floor of the second elevator one at a time and all fell to our death, ending … --- ## [No hit markers/hits not registering/falling through elevator](https://forums.fatsharkgames.com/t/no-hit-markers-hits-not-registering-falling-through-elevator/126118)
**Author:** [@dicey](https://forums.fatsharkgames.com/u/dicey)\ **Replies:** 13\ **Last updated:** [October 19, 2026, 12:24pm UTC](https://forums.fatsharkgames.com/t/no-hit-markers-hits-not-registering-falling-through-elevator/126118 "2026-10-19T12:24:46Z")
Issue Type (Required): Other Issue Description (Required): I played a game on the new map and encountered some strange bugs? First, hit markers weren’t showing up in some instances and I wasn’t sure if my attacks were r… --- ## [Visual anomaly—unprecedented distortion appears on screen](https://forums.fatsharkgames.com/t/visual-anomaly-unprecedented-distortion-appears-on-screen/126772)
**Author:** [@BFV\_Robot](https://forums.fatsharkgames.com/u/BFV_Robot)\ **Replies:** 2\ **Last updated:** [October 19, 2026, 11:42am UTC](https://forums.fatsharkgames.com/t/visual-anomaly-unprecedented-distortion-appears-on-screen/126772 "2026-10-19T11:42:59Z")
Issue Type (Required): Other Issue Description (Required): My friend told me his screen turned out like this. We have no idea what’s going on—I’ve never encountered this issue before. We need technical staff to help inv… --- ## [Connection issue at login and after match end](https://forums.fatsharkgames.com/t/connection-issue-at-login-and-after-match-end/126564)
**Author:** [@Lokye](https://forums.fatsharkgames.com/u/Lokye)\ **Replies:** 1\ **Last updated:** [October 12, 2026, 3:35pm UTC](https://forums.fatsharkgames.com/t/connection-issue-at-login-and-after-match-end/126564 "2026-10-12T15:35:35Z")
Issue Type (Required): Error - Backend Error Issue Description (Required): I keep on getting backend error, i have to hit space multiple times and maybe it will log me in once. also i keep getting disconnected after eve… --- ## [New map has bug](https://forums.fatsharkgames.com/t/new-map-has-bug/126056)
**Author:** [@NibblesMcP](https://forums.fatsharkgames.com/u/NibblesMcP)\ **Replies:** 1\ **Last updated:** [October 9, 2026, 1:11pm UTC](https://forums.fatsharkgames.com/t/new-map-has-bug/126056 "2026-10-09T13:11:16Z")
Issue Type (Required): Missions Issue Description (Required): New map has bug that causes all players going up the evelators to fall off the map and ending a havoc run. Also remove derank cause this is just horrible. No… --- ## [New throwing knife bug](https://forums.fatsharkgames.com/t/new-throwing-knife-bug/126407)
**Author:** [@Alles](https://forums.fatsharkgames.com/u/Alles)\ **Replies:** 4\ **Last updated:** [October 6, 2026, 11:31pm UTC](https://forums.fatsharkgames.com/t/new-throwing-knife-bug/126407 "2026-10-06T23:31:45Z")
Issue Type (Required): Talents Issue Description (Required): very annoying new bug: sometimes you just throw multiple throwing knives even if you just click once Steps to Reproduce (Required): play zealot with blades … --- ## [My Hive Scum character is missing from my characters](https://forums.fatsharkgames.com/t/my-hive-scum-character-is-missing-from-my-characters/126276)
**Author:** [@IAMTHEWARLOCK](https://forums.fatsharkgames.com/u/IAMTHEWARLOCK)\ **Replies:** 1\ **Last updated:** [October 5, 2026, 2:16pm UTC](https://forums.fatsharkgames.com/t/my-hive-scum-character-is-missing-from-my-characters/126276 "2026-10-05T14:16:04Z")
Issue Type (Required): Restore an Item Issue Description (Required): I loaded into the game for the first time in a while ready to play with my friends and my hive scum character who i had intended on playing just strai… --- ## [Network drop off/disconnect/Backend error/ 2002? Maybe?](https://forums.fatsharkgames.com/t/network-drop-off-disconnect-backend-error-2002-maybe/126343)
**Author:** [@HaughtyOpr8r](https://forums.fatsharkgames.com/u/HaughtyOpr8r)\ **Replies:** 1\ **Last updated:** [October 5, 2026, 2:12pm UTC](https://forums.fatsharkgames.com/t/network-drop-off-disconnect-backend-error-2002-maybe/126343 "2026-10-05T14:12:23Z")
Issue Type (Required): Error - Backend Error Issue Description (Required): Consistently dropping connection with team. Rubber banding. Occasionally seeing error 2002. Whenever i log in it says "The response from the Fat… --- ## [Error2014 during prophet boss fight unable to reconnect](https://forums.fatsharkgames.com/t/error2014-during-prophet-boss-fight-unable-to-reconnect/126158)
**Author:** [@bath.rawr](https://forums.fatsharkgames.com/u/bath.rawr)\ **Replies:** 2\ **Last updated:** [October 2, 2026, 3:06pm UTC](https://forums.fatsharkgames.com/t/error2014-during-prophet-boss-fight-unable-to-reconnect/126158 "2026-10-02T15:06:35Z")
Issue Type (Required): Missions Issue Description (Required): Attempting to rejoin a spillway mission (because the game error2014’d and kicked me out) during the end boss fight causes direct crash back to desktop. Step… --- ## [Crashes when entering the Psykhanium](https://forums.fatsharkgames.com/t/crashes-when-entering-the-psykhanium/126039)
**Author:** [@BFV\_Robot](https://forums.fatsharkgames.com/u/BFV_Robot)\ **Replies:** 1\ **Last updated:** [September 30, 2026, 8:31am UTC](https://forums.fatsharkgames.com/t/crashes-when-entering-the-psykhanium/126039 "2026-09-30T08:31:59Z")
Issue Type (Required): Other Issue Description (Required): Crashes when entering the Psykhanium. \[PC\] Do You Use Mods? (Optional): Correction: I still crash after the update even without any mods. Reproduction Rate (R… --- ## [Game crashes when returning to Operative Selection \[PS5\]](https://forums.fatsharkgames.com/t/game-crashes-when-returning-to-operative-selection-ps5/125883)
**Author:** [@Solborne](https://forums.fatsharkgames.com/u/Solborne)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 11:32am UTC](https://forums.fatsharkgames.com/t/game-crashes-when-returning-to-operative-selection-ps5/125883 "2026-09-28T11:32:06Z")
Issue Type (Required): Crash - During Play Issue Description (Required): Game crashes when returning to Operative Selection from Mourningstar. Happens on every character regardless of matches played or menus entered. Ti… --- ## [Flickering shadows on face during cutscenes](https://forums.fatsharkgames.com/t/flickering-shadows-on-face-during-cutscenes/100286)
**Author:** [@JSheridan](https://forums.fatsharkgames.com/u/JSheridan)\ **Replies:** 3\ **Last updated:** [September 9, 2026, 3:19pm UTC](https://forums.fatsharkgames.com/t/flickering-shadows-on-face-during-cutscenes/100286 "2026-09-09T15:19:02Z")
Issue Type (Required): Other Issue Description (Required): I see ugly flickering on my character’s face during cutscenes. I don’t see this during gameplay. I’m a psyker, so not sure if it’s hood related. \[PC\] Do You … --- ## [Alt F4 Crashes Game Instead of Closing it](https://forums.fatsharkgames.com/t/alt-f4-crashes-game-instead-of-closing-it/125417)
**Author:** [@Int0rcess0r](https://forums.fatsharkgames.com/u/Int0rcess0r)\ **Replies:** 1\ **Last updated:** [September 7, 2026, 4:29pm UTC](https://forums.fatsharkgames.com/t/alt-f4-crashes-game-instead-of-closing-it/125417 "2026-09-07T16:29:47Z")
Issue Type (Required): Other Issue Description (Required): Closing the game with alt f4 will crash it and bring up the menus to report a crash instead killing the process like a normal game. Steps to Reproduce (Require… --- ## [Can't unlock havoc](https://forums.fatsharkgames.com/t/cant-unlock-havoc/124988)
**Author:** [@Darrivals](https://forums.fatsharkgames.com/u/Darrivals)\ **Replies:** 1\ **Last updated:** [August 18, 2026, 3:15pm UTC](https://forums.fatsharkgames.com/t/cant-unlock-havoc/124988 "2026-08-18T15:15:04Z")
Issue Type (Required): Other Issue Description (Required): Ive done 5 auric maelstroms and 1 heresy, nothing works to unlock havoc \[PC\] Do You Use Mods? (Optional): Yes, and I’ve tried disabling them Reproduction Rate… --- ## [I am forced to replay the tutorial every time i log back into the game](https://forums.fatsharkgames.com/t/i-am-forced-to-replay-the-tutorial-every-time-i-log-back-into-the-game/124252)
**Author:** [@Exorcisty](https://forums.fatsharkgames.com/u/Exorcisty)\ **Replies:** 1\ **Last updated:** [July 21, 2026, 9:58am UTC](https://forums.fatsharkgames.com/t/i-am-forced-to-replay-the-tutorial-every-time-i-log-back-into-the-game/124252 "2026-07-21T09:58:30Z")
Issue Type (Required): Other Issue Description (Required): I recently bought the skitarii dlc and so i made a new character, i played it by now for few days and noticed that every time i logged back into the game i was … --- ## [Weapons stuck at 19 mastery](https://forums.fatsharkgames.com/t/weapons-stuck-at-19-mastery/123995)
**Author:** [@Junaburg](https://forums.fatsharkgames.com/u/Junaburg)\ **Replies:** 1\ **Last updated:** [July 13, 2026, 10:39am UTC](https://forums.fatsharkgames.com/t/weapons-stuck-at-19-mastery/123995 "2026-07-13T10:39:10Z")
Issue Type (Required): Talents Issue Description (Required): Hello I have been levelling psyker and i just tried to level force greatsword and combat blade and they are both now stuck at 19. when im in end of match repo… --- ## [Lost all progress / characters](https://forums.fatsharkgames.com/t/lost-all-progress-characters/123737)
**Author:** [@Wic](https://forums.fatsharkgames.com/u/Wic)\ **Replies:** 1\ **Last updated:** [July 7, 2026, 9:13am UTC](https://forums.fatsharkgames.com/t/lost-all-progress-characters/123737 "2026-07-07T09:13:49Z")
Issue Type (Required): Other Issue Description (Required): I reinstalled the game today after not playing for a while and it put me back into the prologue with all of my characters gone; is there a way to restore my pro… --- ## [100% crash](https://forums.fatsharkgames.com/t/100-crash/123624)
**Author:** [@Poca](https://forums.fatsharkgames.com/u/Poca)\ **Replies:** 1\ **Last updated:** [July 6, 2026, 12:48pm UTC](https://forums.fatsharkgames.com/t/100-crash/123624 "2026-07-06T12:48:08Z")
Issue Type (Required): Crash - on Launch Issue Description (Required): Hello My game crashes at launch every times Thanks \[PC\] Do You Use Mods? (Optional): No, I don’t use mods Reproduction Rate (Required): Constant… --- ## [Player ID issue and Possible Name Change](https://forums.fatsharkgames.com/t/player-id-issue-and-possible-name-change/123552)
**Author:** [@SweetieSnek](https://forums.fatsharkgames.com/u/SweetieSnek)\ **Replies:** 1\ **Last updated:** [July 3, 2026, 10:58am UTC](https://forums.fatsharkgames.com/t/player-id-issue-and-possible-name-change/123552 "2026-07-03T10:58:17Z")
Issue Type (Required): Name Change Issue Description (Required): Hi, I’ve been having an issue in game where my Player ID doesn’t match up to the Player ID that other people see me having. I was wondering if this could … --- ## [Crash after building shader cache](https://forums.fatsharkgames.com/t/crash-after-building-shader-cache/123022)
**Author:** [@xmeta](https://forums.fatsharkgames.com/u/xmeta)\ **Replies:** 3\ **Last updated:** [June 26, 2026, 7:27pm UTC](https://forums.fatsharkgames.com/t/crash-after-building-shader-cache/123022 "2026-06-26T19:27:06Z")
Issue Type (Required): Crash - After Building Shader Cache Issue Description (Required): I press “Play” in the launcher, it builds the shaders, then crashes before ever getting into the game. This is the report the laun… --- ## [Backend Error :: Signing In](https://forums.fatsharkgames.com/t/backend-error-signing-in/122860)
**Author:** [@ARTiSticov](https://forums.fatsharkgames.com/u/ARTiSticov)\ **Replies:** 4\ **Last updated:** [June 26, 2026, 6:27pm UTC](https://forums.fatsharkgames.com/t/backend-error-signing-in/122860 "2026-06-26T18:27:52Z")
Issue Type (Required): Error - Backend Error Issue Description (Required): I can’t enter the game after Skitarii update i’m getting this: Backend Error : Signing In I tried veryfing files, disabling mods, flushing d… --- ## [Clicked Skip Campaign - Forced to Play Anyway](https://forums.fatsharkgames.com/t/clicked-skip-campaign-forced-to-play-anyway/122761)
**Author:** [@Alexandria38](https://forums.fatsharkgames.com/u/Alexandria38)\ **Replies:** 1\ **Last updated:** [June 24, 2026, 10:05am UTC](https://forums.fatsharkgames.com/t/clicked-skip-campaign-forced-to-play-anyway/122761 "2026-06-24T10:05:11Z")
Issue Type (Required): Other Issue Description (Required): Hello, Upon making my Skitarii, I selected to skip the campaign. Unfortunately that didn’t work. Now I’m level 30 and have completed a Havoc 30 from other peo… --- ## [Failed to receive the new twitch drops cosmetics](https://forums.fatsharkgames.com/t/failed-to-receive-the-new-twitch-drops-cosmetics/122778)
**Author:** [@Kanade](https://forums.fatsharkgames.com/u/Kanade)\ **Replies:** 1\ **Last updated:** [June 24, 2026, 10:04am UTC](https://forums.fatsharkgames.com/t/failed-to-receive-the-new-twitch-drops-cosmetics/122778 "2026-06-24T10:04:21Z")
Issue Type (Required): Other Issue Description (Required): Hey guys, i’ve been spending sometime on watching the twitch stream and get all the cosmetics, but after I claim all the drops, one of them is missing. Particu… --- ## [Crash right after launch](https://forums.fatsharkgames.com/t/crash-right-after-launch/122697)
**Author:** [@Troub1e](https://forums.fatsharkgames.com/u/Troub1e)\ **Replies:** 1\ **Last updated:** [June 24, 2026, 9:27am UTC](https://forums.fatsharkgames.com/t/crash-right-after-launch/122697 "2026-06-24T09:27:39Z")
Issue Type (Required): Crash - on Launch Issue Description (Required): Crashing right after i\`m pressing “Play” button in launcher. After shaders things black screen appears and crash in 5 sec. So what i tried to do… C… --- ## [Any can help with crashes at launch game?](https://forums.fatsharkgames.com/t/any-can-help-with-crashes-at-launch-game/122667)
**Author:** [@Niko7190](https://forums.fatsharkgames.com/u/Niko7190)\ **Replies:** 2\ **Last updated:** [June 23, 2026, 5:52pm UTC](https://forums.fatsharkgames.com/t/any-can-help-with-crashes-at-launch-game/122667 "2026-06-23T17:52:47Z")
Issue Type (Required): Other Issue Description (Required): GUID: 9cd08d49-c61b-4f73-9329-3a23b31b3cae Log File: Info Type: \[Script Error\]: attempt to call a nil value --- ## [Twitch Drops aint dropping for Viewers](https://forums.fatsharkgames.com/t/twitch-drops-aint-dropping-for-viewers/122544)
**Author:** [@seasonofslaps](https://forums.fatsharkgames.com/u/seasonofslaps)\ **Replies:** 4\ **Last updated:** [June 22, 2026, 6:08pm UTC](https://forums.fatsharkgames.com/t/twitch-drops-aint-dropping-for-viewers/122544 "2026-06-22T18:08:00Z")
Issue Type (Required): Other Issue Description (Required): Viewers are unable to see the progress or even the drop itself. I contacted Twitch support and they told me this. If you don’t see the Drop, please ensure that… --- ## [Insane design](https://forums.fatsharkgames.com/t/insane-design/122531)
**Author:** [@Alvic1908](https://forums.fatsharkgames.com/u/Alvic1908)\ **Replies:** 3\ **Last updated:** [June 22, 2026, 11:56am UTC](https://forums.fatsharkgames.com/t/insane-design/122531 "2026-06-22T11:56:33Z")
Issue Type (Required): Input Devices (Keyboard, Mouse, Controller, etc.) Issue Description (Required): I just get a gamepad and i tried to change my buttons config but it is insane design. I have +3K hours in V2 and +45… --- ## [Connectivity issues, i don't know how to fix it](https://forums.fatsharkgames.com/t/connectivity-issues-i-dont-know-how-to-fix-it/122333)
**Author:** [@JJ-princeofsomewhere](https://forums.fatsharkgames.com/u/JJ-princeofsomewhere)\ **Replies:** 1\ **Last updated:** [June 12, 2026, 3:50pm UTC](https://forums.fatsharkgames.com/t/connectivity-issues-i-dont-know-how-to-fix-it/122333 "2026-06-12T15:50:41Z")
Issue Type (Required): Connectivity Issue Description (Required): My wifi connection is good, but my connection with the servers keep opting out. My game keeps crashing \[PC\] Do You Use Mods? (Optional): No, I don’t use… --- ## [Crash on cutscene](https://forums.fatsharkgames.com/t/crash-on-cutscene/121886)
**Author:** [@Fire21](https://forums.fatsharkgames.com/u/Fire21)\ **Replies:** 2\ **Last updated:** [May 25, 2026, 6:56pm UTC](https://forums.fatsharkgames.com/t/crash-on-cutscene/121886 "2026-05-25T18:56:37Z")
Issue Type (Required): Crash - During Play Issue Description (Required): I started playing today, finished the prolouge. I am currently at the first time on the morningstar but I can’t get past the first quest because t… --- ## [0 damage against Carapace with Crusher weapon](https://forums.fatsharkgames.com/t/0-damage-against-carapace-with-crusher-weapon/121644)
**Author:** [@enoknab](https://forums.fatsharkgames.com/u/enoknab)\ **Replies:** 3\ **Last updated:** [May 22, 2026, 2:56am UTC](https://forums.fatsharkgames.com/t/0-damage-against-carapace-with-crusher-weapon/121644 "2026-05-22T02:56:45Z")
Issue Type (Required): Weapons Issue Description (Required): Blue damage indicator on every hit (light/heavy/charged) against Carapace running Crusher on Martyrdom Zealot with Opportunist and Slaughterer. Cannot kill C… [Next page](https://forums.fatsharkgames.com/tag/need-more-info/20.md?match_all_tags=true&page=1&tags%5B%5D=need-more-info)