# Xbox Series X Hard Crashes

**URL:** <https://forums.fatsharkgames.com/t/xbox-series-x-hard-crashes/96130>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [June 25, 2024, 10:55am UTC](https://forums.fatsharkgames.com/t/xbox-series-x-hard-crashes/96130 "2024-06-25T10:55:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Dr\_Sweendog](https://avatars.discourse-cdn.com/v4/letter/d/b77776/32.png) [@Dr\_Sweendog](https://forums.fatsharkgames.com/u/Dr_Sweendog)\
**Post date:** [June 25, 2024, 10:55am UTC](https://forums.fatsharkgames.com/t/xbox-series-x-hard-crashes/96130/1 "2024-06-25T10:55:33Z")

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### Issue Type (Required):

Crash - During Play

### Issue Description (Required):

As stated in the title, my Xbox Series X has a tendency to hard crash when I play darktide. By this I mean the entire console shuts down, as if someone pulled the plug. This has never happened with any other game.

I’m getting a bit worried about this issue. I instantly restart the console when this happens reconnect and keep playing. I’m not sure if thats the best course of action. I dust the Xbox regularly with hoover/compressed air but have never taken it apart.

These hard crashes will happen about 3 times over a four hour play session. Has anyone experienced this before? Do FatShark have any advice? What should I do, I’m afraid I’ll damage the console playing Darktide?

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

Xbox (Console)

### Player ID (Optional):

Dr Sweendog

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**Author:** ![MortalsEnd](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/mortalsend/32/71229_2.png) [@MortalsEnd](https://forums.fatsharkgames.com/u/MortalsEnd)\
**Post date:** [June 25, 2024, 11:07am UTC](https://forums.fatsharkgames.com/t/xbox-series-x-hard-crashes/96130/2 "2024-06-25T11:07:52Z")

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Happens to me too, and everyone i play xbox with. the game needs help on console

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**Author:** ![Dr\_Sweendog](https://avatars.discourse-cdn.com/v4/letter/d/b77776/32.png) [@Dr\_Sweendog](https://forums.fatsharkgames.com/u/Dr_Sweendog)\
**Post date:** [June 25, 2024, 11:09am UTC](https://forums.fatsharkgames.com/t/xbox-series-x-hard-crashes/96130/3 "2024-06-25T11:09:59Z")

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Hey man,thanks for the response.

Thats good to know, I was getting really worried and was considering opening up my console to dust the internals

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**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [June 25, 2024, 3:10pm UTC](https://forums.fatsharkgames.com/t/xbox-series-x-hard-crashes/96130/4 "2024-06-25T15:10:02Z")

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A conventional crash would simply return you to the dashboard, which implies this may be hardware-related. Is the console adequately ventilated?
