# Vermintide constantly crashing on launch

**URL:** <https://forums.fatsharkgames.com/t/vermintide-constantly-crashing-on-launch/84466>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [October 17, 2023, 11:08pm UTC](https://forums.fatsharkgames.com/t/vermintide-constantly-crashing-on-launch/84466 "2023-10-17T23:08:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![RebelComander](https://avatars.discourse-cdn.com/v4/letter/r/49beb7/32.png) [@RebelComander](https://forums.fatsharkgames.com/u/RebelComander)\
**Post date:** [October 17, 2023, 11:08pm UTC](https://forums.fatsharkgames.com/t/vermintide-constantly-crashing-on-launch/84466/1 "2023-10-17T23:08:06Z")

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## GUID: dfd5b3ab-a441-45c8-8349-39b3cde65aeb Log File: Info Type:

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**Steps to Reproduce:**  
Pressing play on the Vermintide 2 launcher results in my game crashing.

**Map Name (If Applicable):**

**Platform:**  
Steam

**Player ID:**  
RebelComander

**Approx. Time of Issue & Timezone:**  
9:50AM AEDT

**Reproduction Rate:**  
Constant (100%)

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**Upload Supporting Evidence:**

[![](https://img.youtube.com/vi/w1PTgtSGZAI/maxresdefault.jpg "Vermintide 2 Crash") ](https://www.youtube.com/watch?v=w1PTgtSGZAI)

**Upload Console Log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console\_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload here

I looked in the folder above and there was no logs there.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/c/3/c347ca0c3df9ad0c69c5274e62a402e4fb31df6f.png)

**Upload user\_settings.config:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
4. Locate the user\_settings.config in this directory
5. Upload here

[user\_settings.config](https://forums.fatsharkgames.com/uploads/short-url/k6tklO8ebIA7bO77y2B3TIrWqGX.config) (15.4 KB)

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<div class="post-metadata">

**Author:** ![RebelComander](https://avatars.discourse-cdn.com/v4/letter/r/49beb7/32.png) [@RebelComander](https://forums.fatsharkgames.com/u/RebelComander)\
**Post date:** [October 18, 2023, 12:19am UTC](https://forums.fatsharkgames.com/t/vermintide-constantly-crashing-on-launch/84466/2 "2023-10-18T00:19:34Z")

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I think its my virus protection. When I disable it the game runs fine

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [October 18, 2023, 9:25am UTC](https://forums.fatsharkgames.com/t/vermintide-constantly-crashing-on-launch/84466/3 "2023-10-18T09:25:49Z")

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Hi @RebelComander,

That checks out, usually the Exit Code **0xC0000005** indicates an Anti-Virus/Firewall conflict.

You can also try adding Anti-Virus and Firewall exceptions for both Vermintide 2 and Easy Anti-Cheat.

You’ll need to add the following exceptions:

- **vermintide2.exe** in `\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries`
- **EasyAntiCheat.exe** in `\Program Files (x86)\EasyAntiCheat`

Please let me know how this goes.

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\
**Post date:** [October 25, 2023, 9:26am UTC](https://forums.fatsharkgames.com/t/vermintide-constantly-crashing-on-launch/84466/4 "2023-10-25T09:26:42Z")

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Closed on October 25, 2023, 9:26am UTC

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