# Untrusted by anti cheat

**URL:** <https://forums.fatsharkgames.com/t/untrusted-by-anti-cheat/38266>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [February 6, 2020, 8:32am UTC](https://forums.fatsharkgames.com/t/untrusted-by-anti-cheat/38266 "2020-02-06T08:32:08Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![antonow](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@antonow](https://forums.fatsharkgames.com/u/antonow)\
**Post date:** [February 6, 2020, 8:32am UTC](https://forums.fatsharkgames.com/t/untrusted-by-anti-cheat/38266/1 "2020-02-06T08:32:09Z")

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I am playing this game for couple of mouths I had no problem with any problems with connecting strangers but recently my firend bought this game to play with me but he could not connect to my game or any other. to find the porblem he send me [loader.log](https://forums.fatsharkgames.com/uploads/short-url/zKax8CIRWSZtDwQJKb8BrDFdJhm.log) (33.9 KB) and I am posting it here to undrestand what’s the problem .He had no problems with any other online featurestic games

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**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [February 6, 2020, 12:54pm UTC](https://forums.fatsharkgames.com/t/untrusted-by-anti-cheat/38266/2 "2020-02-06T12:54:27Z")

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Could you please both ensure you’re playing on the ‘Official’ realm, as opposed to the ‘Modded’ realm?

Your realm can be changed using the checkboxes alongside the ‘Play’ button within the launcher.

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**Author:** ![antonow](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@antonow](https://forums.fatsharkgames.com/u/antonow)\
**Post date:** [February 9, 2020, 3:28pm UTC](https://forums.fatsharkgames.com/t/untrusted-by-anti-cheat/38266/3 "2020-02-09T15:28:50Z")

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yes. We both checked we play at official realm and we do not have any mods .

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**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [February 9, 2020, 3:30pm UTC](https://forums.fatsharkgames.com/t/untrusted-by-anti-cheat/38266/4 "2020-02-09T15:30:15Z")

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Could he please remove the ‘Certificates’ directory located here:  
C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\EasyAntiCheat  
Then, proceed to repair Easy Anti-Cheat using the EasyAntiCheat\_Setup executable located here:  
C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat

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<div class="post-metadata">

**Author:** ![antonow](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@antonow](https://forums.fatsharkgames.com/u/antonow)\
**Post date:** [February 11, 2020, 6:00pm UTC](https://forums.fatsharkgames.com/t/untrusted-by-anti-cheat/38266/5 "2020-02-11T18:00:28Z")

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after removing “Certificates” and repairing he checked it again and repairing did not create a “Certificates” file again after that we try again but nothing changed

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\
**Post date:** [February 18, 2020, 6:00pm UTC](https://forums.fatsharkgames.com/t/untrusted-by-anti-cheat/38266/6 "2020-02-18T18:00:29Z")

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Closed on February 18, 2020, 6:00pm UTC

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