Unresponsive black screen while playing

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

When I play darktide regardless of difficulty or mode, after a few moments of playing it will cause my entire screen to go black and make my pc unresponsive, it happens only on darktide with no other game I play reproduces the crash, updated everything even reseating every part of my pc, updating. rolling back, nothing fixed the issue, even a full clean install of windows does not fix the issue, either I have a setting on in game that causes issues, or the game just hates my set up in peculiar,

games I run without issues: It Takes Two, GTA ONLINE, HELLDIVERS 2, PAYDAY 3, OVERWATCH, RDR2, Satisfactory, The finals

I would like to play more darktide but I cant and it sucks

PS. I used to never crash before only of recently

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

  1. boot up the game
  2. play enter a mission
  3. pc goes black and unresponsive

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2026-01-18-04.51.29-47448c14-1c78-4dc5-a5a1-9a556238bd96.log (97 KB)

2

Sorry to hear about this. If your PC is losing responsiveness, that typically points to a deeper driver or hardware problem. Since Darktide runs within protected memory, a standard crash would normally simply return you to the desktop rather than cause the PC to lock up.

I know this only occurs in Darktide currently, but may start to become noticeable in other applications over time.

I recommend checking the Windows Event Viewer to see if any related errors were logged at the time of the crash. We have instructions on how to do this, along with additional troubleshooting tips, in the article below:

[PC] How to Resolve PC Crashes, Loss of Responsiveness or Blue Screens (BSOD)

3

I’ve tried a lot of things so far, reinstalled windows, dism, divers, stress testing the pc to reach max power with a benchmark both cpu and gpu benchmarks doesn’t crash the game, no memory issues nothing yet this game is just unplayable unable to complete one mission, and it’s baffling as helldivers according to the logs runs more intensively then darktide yet it doesn’t crash like it, I’ve been trying to solve the issue unless there’s a hidden setting somewhere on my pc that just crashes the game

4

Hey Ash, what error is being displayed in the Windows Event viewer when this happens?