# Unable to launch/play game due to crashes

**URL:** <https://forums.fatsharkgames.com/t/unable-to-launch-play-game-due-to-crashes/90235>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [December 29, 2023, 10:07pm UTC](https://forums.fatsharkgames.com/t/unable-to-launch-play-game-due-to-crashes/90235 "2023-12-29T22:07:35Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Monumental](https://avatars.discourse-cdn.com/v4/letter/m/91b2a8/32.png) [@Monumental](https://forums.fatsharkgames.com/u/Monumental)\
**Post date:** [December 29, 2023, 10:07pm UTC](https://forums.fatsharkgames.com/t/unable-to-launch-play-game-due-to-crashes/90235/1 "2023-12-29T22:07:35Z")

</div>

### Issue Type (Required):

Crash - on Launch

### Issue Description (Required):

## GUID: 4270de92-97cd-4be1-82bb-d9d4b7bbbeb7 Log File: Info Type:

## Game will not launch at all. It loads shaders screen goes black and shows spinning aquilla in botttom right for about 1.5 rotations during load screen then crashes.

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

Steam (PC)

### [PC] Crash Report (Optional):

## GUID: 4270de92-97cd-4be1-82bb-d9d4b7bbbeb7 Log File: Info Type:

* * *

---

<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [January 2, 2024, 2:45pm UTC](https://forums.fatsharkgames.com/t/unable-to-launch-play-game-due-to-crashes/90235/2 "2024-01-02T14:45:52Z")

</div>

Regrettably the crash data is cut short, so I’m not able to see what could be causing this. Could you try running through the solutions here, please?:

> **[\[PC\] How to Resolve Crashes in Darktide](https://support.fatshark.se/hc/en-us/articles/7709661288733--PC-How-to-Resolve-Crashes-in-Darktide)**
>
> Please rest assured we are actively monitoring the crashes being experienced by our players in Darktide and are working hard to address as many of these issues as quickly as possible.
> To help us im...

---

<div class="post-metadata">

**Author:** ![Monumental](https://avatars.discourse-cdn.com/v4/letter/m/91b2a8/32.png) [@Monumental](https://forums.fatsharkgames.com/u/Monumental)\
**Post date:** [January 2, 2024, 7:08pm UTC](https://forums.fatsharkgames.com/t/unable-to-launch-play-game-due-to-crashes/90235/3 "2024-01-02T19:08:22Z")

</div>

Tried popular fixes before posting here. None of them worked for me. However, I did find a workaround for me. I just have to make sure I have everything else closed on my computer. Just steam and darktide, nothing up on other monitors. If I do that it will boot up just fine 100% of the time. If I have anything up on the other monitors it will crash 100% of the time. Maybe this helps others.