# UI but Black Screen

**URL:** <https://forums.fatsharkgames.com/t/ui-but-black-screen/89125>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [December 10, 2023, 5:24pm UTC](https://forums.fatsharkgames.com/t/ui-but-black-screen/89125 "2023-12-10T17:24:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![skitra](https://avatars.discourse-cdn.com/v4/letter/s/4491bb/32.png) [@skitra](https://forums.fatsharkgames.com/u/skitra)\
**Post date:** [December 10, 2023, 5:24pm UTC](https://forums.fatsharkgames.com/t/ui-but-black-screen/89125/1 "2023-12-10T17:24:08Z")

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### Issue Type (Required):

Other

### Issue Description (Required):

The game used to work fine. I upgraded to an AMD RX 6800 XT and now have issues. I made sure to uninstall all nvidia drivers when I switched cards. When I get to the character select screen I get a black screen, but I still see the UI. If I select a character it takes 5-10 mins to load in. When it finally does load I will see character names and my portrait in the bottom left, but still a black screen. There is no error code.  
I verified the game, I disabled full screen optimization, I verified the steam install, I reinstalled the game twice, I disabled discord and AMD overlays, I turned off the game bar, I let it through the firewalls, and I still get black screen.

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

Steam (PC)

### Player ID (Optional):

kalskitra

### Upload Supporting Evidence (Optional):

 ![Screenshot (1).png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/d/8/d800c439696b860a8aa0e9615a58ea7ca4a3c6b5.jpeg)  
 ![Screenshot (2).png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/c/2/c2fa3ac70d8ddf01214b871a44e0d86e4c58e87e.jpeg)

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [December 11, 2023, 3:01pm UTC](https://forums.fatsharkgames.com/t/ui-but-black-screen/89125/2 "2023-12-11T15:01:36Z")

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Hi @skitra,

Can you please try the following -

Reinstall your GPU drivers:

- [https://support.fatshark.se/hc/en-us/articles/360021233554--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-NVIDIA-GPU-Drivers](https://support.fatshark.se/hc/en-us/articles/360021233554--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-NVIDIA-GPU-Drivers)
- [https://support.fatshark.se/hc/en-us/articles/360021424673--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-AMD-GPU-Drivers](https://support.fatshark.se/hc/en-us/articles/360021424673--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-AMD-GPU-Drivers)

Remove the ‘Fatshark’ %appdata% folder (please note, by doing this your custom game settings/keybinds will be reset):

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Delete the ‘Fatshark’ folder
4. Launch Darktide

Please let me know how this goes.

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<div class="post-metadata">

**Author:** ![skitra](https://avatars.discourse-cdn.com/v4/letter/s/4491bb/32.png) [@skitra](https://forums.fatsharkgames.com/u/skitra)\
**Post date:** [December 11, 2023, 10:57pm UTC](https://forums.fatsharkgames.com/t/ui-but-black-screen/89125/3 "2023-12-11T22:57:54Z")

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Heyyyyyy that worked! Thanks for the response!