# The game crashes, a lot **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [January 7, 2024, 11:43am UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542 "2024-01-07T11:43:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Adam\_Regius](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@Adam\_Regius](https://forums.fatsharkgames.com/u/Adam_Regius)\ **Post date:** [January 7, 2024, 11:43am UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542/1 "2024-01-07T11:43:00Z")
### Issue Type (Required): Crash - During Play ### Issue Description (Required): Hello, The game crashes a lot, joining friends = crash, after hit the PLAY button = crash, after a match = crash, and sometimes after launching a mission, the waiting in the plane screen just pops up one frame and then black screen =\> crash. Every time I hit PLAY, I always expected a crash. it even crash when I press the “Quit game” button! I updated the driver, re-installed the game, lowered graphics, and changed Worker threads at the launcher. Delete files at AppData. But the problems still exist. My specs are: CPU: 13th Gen Intel(R) Core™ i7-13700KF Graphics card: AMD Radeon RX 6900 XT Memory: 16384MB RAM DDR4 ### [PC] Do You Use Mods? (Optional): No, I don’t use mods ### Reproduction Rate (Required): Often (\<75%) ### Platform (Required): Steam (PC) ### Player ID (Optional): > **[Steam Community :: Error](https://steamcommunity.com/id/ArtharusDominus/)** ### [PC] Crash Report (Optional): GUID: b82547ee-38a3-4097-8354-7bbafa56df61 GUID: a698561c-8fec-4722-adbe-202f986f8ac7 ### Upload Supporting Evidence (Optional): ![Screenshot 2024-01-07 182746.png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/e/1/e15c7682dee533678d3d5dffe47bafc8c5c2a9ae.png) ### [PC] Upload Console Log & darktide\_launcher.log (Optional): [crash\_dump-2024-01-07-08.52.10-b82547ee-38a3-4097-8354-7bbafa56df61.dmp](https://forums.fatsharkgames.com/uploads/short-url/5uuD7BJwd8lt3GUiaOLKuuVmiif.dmp) (974 KB) [crash\_dump-2024-01-07-06.17.31-a698561c-8fec-4722-adbe-202f986f8ac7.dmp](https://forums.fatsharkgames.com/uploads/short-url/7QifqPVQrEnunjUhFYE2Kvxqmiv.dmp) (969 KB) [console-2024-01-07-06.17.31-a698561c-8fec-4722-adbe-202f986f8ac7.log](https://forums.fatsharkgames.com/uploads/short-url/79tT62br7ekJ0Gzf94qeBJIzt39.log) (24.2 KB) [console-2024-01-07-06.22.00-978a6688-556a-46a3-a028-5e2b2d03a10b.log](https://forums.fatsharkgames.com/uploads/short-url/gkDJZVWObTULtLDUSqpWMEtVXmW.log) (21.4 KB) [console-2024-01-07-02.46.25-b14d1904-2884-4978-b142-627e02714310.log](https://forums.fatsharkgames.com/uploads/short-url/AbN8T43n1BnIKtMJh2Kf61cC9c6.log) (107 KB) [console-2024-01-07-09.21.28-01bdb355-739c-49c5-bcb4-03850c08e890.log](https://forums.fatsharkgames.com/uploads/short-url/epTSTTcpxclhZU5Rbey5dBsuICw.log) (600 KB) [console-2024-01-07-08.52.10-b82547ee-38a3-4097-8354-7bbafa56df61.log](https://forums.fatsharkgames.com/uploads/short-url/7ljuX8tjvS0n10uxPtRADwXo5uO.log) (483 KB) ---
**Author:** ![vega](https://avatars.discourse-cdn.com/v4/letter/v/b19c9b/32.png) [@vega](https://forums.fatsharkgames.com/u/vega)\ **Post date:** [January 7, 2024, 12:17pm UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542/2 "2024-01-07T12:17:37Z")
“after hit the PLAY button = crash” “I updated the driver, re-installed the game, lowered graphics, and changed Worker threads at the launcher. Delete files at AppData. But the problems still exist.” This is happening to me, too. So much pain. ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [January 8, 2024, 3:19pm UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542/3 "2024-01-08T15:19:26Z")
This is a series of complicated Deadlock crashes unfortunately. I’ve raised this with our Engine Developers, but in the mean time could you explore any remaining solutions here?: > **[\[PC\] How to Resolve Crashes in Darktide](https://support.fatshark.se/hc/en-us/articles/7709661288733--PC-How-to-Resolve-Crashes-in-Darktide)** > > Please rest assured we are actively monitoring the crashes being experienced by our players in Darktide and are working hard to address as many of these issues as quickly as possible. > To help us im... ---
**Author:** ![fbolduc](https://avatars.discourse-cdn.com/v4/letter/f/e36b37/32.png) [@fbolduc](https://forums.fatsharkgames.com/u/fbolduc)\ **Post date:** [January 9, 2024, 1:17am UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542/4 "2024-01-09T01:17:25Z")
I have the same GPU model, and Darktide no longer crashes like it used to. I must say it’s now pretty stable. But I’m running Linux, so that may the difference. You could give it a try. Here is what I use for reference: ![Screenshot from 2024-01-08 20-14-38](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/c/0/c0d44d2b7fb43aa118e713c7105f81d012cd9760.png) ---
**Author:** ![Adam\_Regius](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@Adam\_Regius](https://forums.fatsharkgames.com/u/Adam_Regius)\ **Post date:** [January 9, 2024, 4:27am UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542/5 "2024-01-09T04:27:56Z")
Thanks for the reply! I will check this out. Hope you guys have a solution soon. ---
**Author:** ![Axloss](https://avatars.discourse-cdn.com/v4/letter/a/bcef8e/32.png) [@Axloss](https://forums.fatsharkgames.com/u/Axloss)\ **Post date:** [January 10, 2024, 8:20am UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542/6 "2024-01-10T08:20:19Z")
try disable the deadlock detector and see if you can continue into the game. > [@Constant Crashing After Launcher, Used to Work](https://forums.fatsharkgames.com/t/constant-crashing-after-launcher-used-to-work/90231/9): > > Nvidia couldn’t see any reason why it get stuck either. You could see if removing the check makes the game continue instead of crashing. In this case you timeout due to the engine being stuck here for 2 min. in game files, lookup this file win32\_settings.ini and change value of deadlock\_detector\_enabled to false I was able to launch the game somewhat consistently by reinstalling my graphics drivers (Nvidia) before launching the game, after which the game would run almost perfectly. However, … > in game files, lookup this file _win32\_settings.ini_ and change value of _deadlock\_detector\_enabled_ to false Could be that the timeout is not large enough. Note that in the case i’ve been testing we stalled a few second at most here. ---
**Author:** ![Axloss](https://avatars.discourse-cdn.com/v4/letter/a/bcef8e/32.png) [@Axloss](https://forums.fatsharkgames.com/u/Axloss)\ **Post date:** [January 10, 2024, 8:46am UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542/7 "2024-01-10T08:46:07Z")
> [@Adam\_Regius](#): > > 8561c-8fec-4722-adbe-202f986f8ac7 you can also try disable ray tracing completly since i see some signs that could be an issue and we have a few other amd users having same issue. The time of generating the ray tracing shaders take a bit too much time and accumulate to the deadlock threshold. in game files, lookup this file _win32\_settings.ini_ and change value of _ray\_tracing_ to false edit: try this before disabling the deadlock detector. We have added some extra metadata to try find the cause of this issue but we have not yet patched that due to xmas. ---
**Author:** ![Adam\_Regius](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@Adam\_Regius](https://forums.fatsharkgames.com/u/Adam_Regius)\ **Post date:** [January 12, 2024, 7:44am UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542/8 "2024-01-12T07:44:33Z")
“Disable Ray tracing” seems to solve the problem for me! Thank you! ---
**Author:** ![Axloss](https://avatars.discourse-cdn.com/v4/letter/a/bcef8e/32.png) [@Axloss](https://forums.fatsharkgames.com/u/Axloss)\ **Post date:** [January 12, 2024, 12:20pm UTC](https://forums.fatsharkgames.com/t/the-game-crashes-a-lot/90542/9 "2024-01-12T12:20:59Z")
i think you can actually add _ray\_tracing = false_ in your user config in appdata (I added support for that in last patch I think) so you dont need to change the game files for this to work. We currently have not exposed this in any menu since it would be quite confusing since this is more like acting that your GPU doesn’t have ray tracing support at all. However we need to make another patch to get more metadata for the users getting this crash. It’s currently quite rare but you are a few.