Temp ban/backend error clarification

Hey so I’m making a post on behalf of a friend who can’t post. We were being toxic a couple days ago and I got a 2 day ban which was deserved as per message on main menu, I can get in no problem as I’ve served my suspension

However my friend is on Xbox and has been getting backend errors since around the time I got banned, so common sense was he was banned as well. He would just like clarification as to whether this is an actual error, or if he got a longer ban.

Backend error upon attempting to sign in

Reach main menu, press sign in

On xbox

GT bjh730
Character names:
ReySmegmaHands
Noongamole

2-3 days ago

Constant (100%)

Thanks all!

Could you ask him to contact us directly over at https://fatshark.se/support please?

I got a response, thanks! Happy to close thread.