# Survey in the launcher

**URL:** <https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018>\
**Category:** General Discussion\
**Created:** [January 12, 2023, 3:36pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018 "2023-01-12T15:36:05Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Rieven](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/rieven/32/48558_2.png) [@Rieven](https://forums.fatsharkgames.com/u/Rieven)\
**Post date:** [January 12, 2023, 3:36pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/1 "2023-01-12T15:36:05Z")

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Not sure how long this has been there since I normally just press play.

Could be they are looking for a simple way to figure out what to work on first judging by the questions.

Unless its been there for ages and I only just saw it now lol.

@fatshark vet looks a lot cooler with goggles doesn’t he! Number one question should be

“do you want goggle for your vet pen set” Every image they use with the vet he has goggles smh.

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**Author:** ![RBadger22](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/rbadger22/32/53665_2.png) [@RBadger22](https://forums.fatsharkgames.com/u/RBadger22)\
**Post date:** [January 12, 2023, 3:46pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/2 "2023-01-12T15:46:58Z")

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~~Unfortunately~~ , I did a

![uninstallDT](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/4/3/430064d6633f5ee53d5d257f8c412a762a9c5286.png)

so I don’t even see the launcher anymore. But I guess I’ll look for another link to the survey.

Thanks for the head up though!

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**Author:** ![BrotherCalxious](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/brothercalxious/32/54171_2.png) [@BrotherCalxious](https://forums.fatsharkgames.com/u/BrotherCalxious)\
**Post date:** [January 12, 2023, 3:57pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/3 "2023-01-12T15:57:23Z")

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Was added sometime in the morning for the North American east coast. Filled it out before playing a couple matches.

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**Author:** ![nldixon](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/nldixon/32/48796_2.png) [@nldixon](https://forums.fatsharkgames.com/u/nldixon)\
**Post date:** [January 12, 2023, 4:10pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/4 "2023-01-12T16:10:05Z")

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A survey on the launcher is funny, considering tens of thousands of players haven’t even started the game in weeks.

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**Author:** ![azamba89](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@azamba89](https://forums.fatsharkgames.com/u/azamba89)\
**Post date:** [January 12, 2023, 4:19pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/5 "2023-01-12T16:19:00Z")

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Little late to ask for a survey now. Should have done that in the week 1. Now, most people already dropped the game and will take a while for them to compile and do something about all that feedback. Plus, all the feedback they need (answers to most questions on survey) are right here in the forums.

Still, at least we know they are gathering info. Whatever good that will do anyway.

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**Author:** ![Das\_Schlippo](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@Das\_Schlippo](https://forums.fatsharkgames.com/u/Das_Schlippo)\
**Post date:** [January 12, 2023, 4:32pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/6 "2023-01-12T16:32:17Z")

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Thanks for the heads up. I took the survey.

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**Author:** ![Legionnaire0311](https://avatars.discourse-cdn.com/v4/letter/l/50afbb/32.png) [@Legionnaire0311](https://forums.fatsharkgames.com/u/Legionnaire0311)\
**Post date:** [January 12, 2023, 4:47pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/8 "2023-01-12T16:47:52Z")

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Well, clicked play for the first time in 2 weeks just to take the survey, then immediately closed the launcher. Sad.

I think the questions asked in the survey were actually good, the multiple choice options at least showed the correct issues (mostly). A little worrisome that they need the survey when all the info they need is being presented every single day on the forums.

Thanks for the heads up.

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**Author:** ![Rieven](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/rieven/32/48558_2.png) [@Rieven](https://forums.fatsharkgames.com/u/Rieven)\
**Post date:** [January 12, 2023, 4:50pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/9 "2023-01-12T16:50:02Z")

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I expect they have had a look at reddit and the forums etc as well.

Just imagine hadrons voice squawking about data on the investigation missions.

Fill the questionnaire in there’s a good varlet.

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**Author:** ![Kurt](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/kurt/32/57465_2.png) [@Kurt](https://forums.fatsharkgames.com/u/Kurt)\
**Post date:** [January 12, 2023, 5:16pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/10 "2023-01-12T17:16:18Z")

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The survey is really weird.  
Alot of the possible answers you get to pick are actual complaints that have been around for weeks on the forums & reddit.  
It’s like they are asking “Are those really the pain points? Or is the majority of people happy with the state of the game?”.  
When you’re dissatisfied at some point the survey asks if you are dissatisfied because crafting is still missing. I nearly punched a hole in my monitor. Of course I am kracking dissatisfied with the missing crafting system and the general early access state of the game!

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**Author:** ![RBadger22](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/rbadger22/32/53665_2.png) [@RBadger22](https://forums.fatsharkgames.com/u/RBadger22)\
**Post date:** [January 12, 2023, 5:20pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/11 "2023-01-12T17:20:08Z")

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I tried to find this survey without any luck.

Could somebody be so kind and screenshot some of the questions for the unlucky ones like myself? I am curious.

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**Author:** ![Kurt](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/kurt/32/57465_2.png) [@Kurt](https://forums.fatsharkgames.com/u/Kurt)\
**Post date:** [January 12, 2023, 5:22pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/12 "2023-01-12T17:22:43Z")

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![Survery](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/d/8/d8179cff6899d9a66389815e6077e31d103962bd.jpeg)

Look at the right bottom “TAKE THE SURVEY”

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**Author:** ![KenshinUshira](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@KenshinUshira](https://forums.fatsharkgames.com/u/KenshinUshira)\
**Post date:** [January 12, 2023, 5:42pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/13 "2023-01-12T17:42:44Z")

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Don’t know if the survey doesn’t come to late already to salvage anything.

Fatshark ignored all feedback since closed betas to the same issues they now ask about, as if they not already knew what we told them.  
A lot of people suggested smart changes gave feedback and even gave them bandaid solutions before the game went for release, and shortly after release.

The CM’s in our client’s companys work as people who bundle that feedback and give it to the appropiate management position. Don’t know if the CM’s in this company do the same at all.

We now have the same old dramas again, and of course radio silence to critical feedback which drops the player amount by 90% in 40 days is problematic, and yes i know that first peaks are always higher. We still have dropping numbers.

here are the old dramas: [Fatshark forged a community that gave them $3 million in a month, then burned it to the ground. | by Time Warriors | Medium](https://medium.com/@timewarriorslps/fatshark-forged-a-community-that-gave-them-3-million-in-a-month-then-burned-it-to-the-ground-a47e0c5d130b)

> **[r/Vermintide - Fatshark has a fundamental problem at the process level. This...](https://old.reddit.com/r/Vermintide/comments/8wc4a8/fatshark_has_a_fundamental_problem_at_the_process/e1uhqr6/)**
>
> 431 votes and 187 comments so far on Reddit

and my point stands:  
ignoring feedback can be arrogant of a company and going radio silent will make the community more toxic, and yes i blame fatshark for this.

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**Author:** ![unbaraki](https://avatars.discourse-cdn.com/v4/letter/u/73ab20/32.png) [@unbaraki](https://forums.fatsharkgames.com/u/unbaraki)\
**Post date:** [January 12, 2023, 5:45pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/14 "2023-01-12T17:45:35Z")

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Even after they read some posts in here and reddit, they don’t know what’s wrong in the game? They don’t know the direction? Designer and someone who wanted this survey don’t play games at all?

It reminds me ‘BBB’ that they actually copied some user’s balance mod…

Pls play your own games, and other co-op games and RPG shooters at least 200 hours, especially who are charge in design system.

I am really sorry to be toxic, but I really don’t think this kind of thing from you after 5 years development of VT2.

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**Author:** ![Harpsichord](https://avatars.discourse-cdn.com/v4/letter/h/e99b99/32.png) [@Harpsichord](https://forums.fatsharkgames.com/u/Harpsichord)\
**Post date:** [January 12, 2023, 5:49pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/15 "2023-01-12T17:49:11Z")

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It’s pretty obviously for setting priorities, not “finding out what’s wrong”.

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**Author:** ![RBadger22](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/rbadger22/32/53665_2.png) [@RBadger22](https://forums.fatsharkgames.com/u/RBadger22)\
**Post date:** [January 12, 2023, 5:49pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/16 "2023-01-12T17:49:36Z")

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sorry, I wasn’t clearly expressing myself. I meant to say: “I can not find the survey anywhere else (but the launcher)”.

Do not have the launcher anymore since I uninstalled the game.

Nevertheless, thank you for your assistance!

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**Author:** ![Padds](https://avatars.discourse-cdn.com/v4/letter/p/2acd7d/32.png) [@Padds](https://forums.fatsharkgames.com/u/Padds)\
**Post date:** [January 12, 2023, 5:59pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/17 "2023-01-12T17:59:27Z")

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last half is generic market research

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**Author:** ![zaygr](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/zaygr/32/71131_2.png) [@zaygr](https://forums.fatsharkgames.com/u/zaygr)\
**Post date:** [January 12, 2023, 6:02pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/18 "2023-01-12T18:02:48Z")

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Is the survey unique to each player? My link’s SID ends with dfd5e. If it’s not unique we can post the link here.

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**Author:** ![WaaaghZag](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/waaaghzag/32/54866_2.png) [@WaaaghZag](https://forums.fatsharkgames.com/u/WaaaghZag)\
**Post date:** [January 12, 2023, 6:04pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/19 "2023-01-12T18:04:39Z")

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I’m an analyst at my company, and my job role sits between the customer facing operation and the commercial and tech teams. My job is to help make sure things run smoothly day-to-day and if there are issues raised by either side, my first response is show me the stats or I’ll find them myself.

It’s all well and good that the community team says “all over the forum there’s lots of people saying they don’t like x, y, z”, but as a lead developer or project lead receiving that, you need it actually quantified into solid statics to truly understand what needs to be prioritised.

As an example, some people will say “loads of people are calling with x issue”, but when we actually pull reports and look at the stats, its \<0.1% of the customer base, or like 3 people or something that are affected. Then on the other hand you’ll get “a few people have said they’ve seen x issue recently, it wasn’t a lot” and you pull reports, look at stats and find out its 10k plus people that will be affected or something and it needs to go to number 1 on the priority list. That’s my normal experience at my place of work.

Doing a survey is sensible and works to provide concrete metrics to look at to better inform the decision makers.

You can’t just rely on simple concurrent player numbers either, that’s just a single metirc and doesn’t tell the whole story. It needs root cause anlysis by looking at other data that’s been collected as well.

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**Author:** ![LoveTruffle](https://avatars.discourse-cdn.com/v4/letter/l/919ad9/32.png) [@LoveTruffle](https://forums.fatsharkgames.com/u/LoveTruffle)\
**Post date:** [January 12, 2023, 6:05pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/20 "2023-01-12T18:05:21Z")

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Yeah, they want to know what the majority of people care about, not just what people are yelling about the loudest on forums. There’s only a few key complaints out of the common complaints that are major to me, most I could take or leave, which I imagine is the same for a lot of people.

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**Author:** ![promeefeeus](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@promeefeeus](https://forums.fatsharkgames.com/u/promeefeeus)\
**Post date:** [January 12, 2023, 6:07pm UTC](https://forums.fatsharkgames.com/t/survey-in-the-launcher/73018/21 "2023-01-12T18:07:44Z")

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> [@Dyze](#):
>
> This means they wanna listen to the **mass of tards** who have no clue, rather than people who make valid and good points on forums.

“Um actually” guy energy with a dash of “never read a book”

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