Stuck on "Processing Inquisitorial Clearance"

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
As per title, currently stuck on the initial loading screen with no signs of progress.
attached image for reference

darktide
darktide1920×1080 150 KB

Platform:
Steam

Player ID:
Steam ID 76561198246314166

Approx. Time of Issue & Timezone:
Doesn’t Matter

Reproduction Rate:
100%

Console Log:
console-2022-11-18-04.05.09-f3864a02-19bb-404e-bd8b-ed09d1628970.log (24.6 KB)

User Settings:
user_settings.config (3.0 KB)

Update 1: Attempted Verifying Files and relaunching. Result - no changes, still stuck.

Update 2: Reinstalled game. Result - no changes, still stuck.

Update 3: Attempted assigning static ip address. Result - no changes, still stuck.

Update 4: Attempted using VPN. Result - no changes, still stuck.

2

I’ve added this to our database. Thank you!

3

I’m also having this issue, unable to login or access the game past initial loading screen.

4

I have forgotten to update this, but I was able to fix this by installing this on a secondary drive instead. Not sure why it happened, as my main ssd has no bad sectors or any other potential issues.

So if you have a secondary drive, I would suggest either relocating your current installation or completely reinstalling from scratch to that drive.

5

I just started getting this issue today after having a bugged map where a horde was literally endless until one of the people dc’d. At the end of the map I never got the xp and gold and then i was summarily kicked to this screen after a “Backend Error”, and since then I’ve been getting stuck on this screen. Verifying said all files were there, gonna try reinstalling it now.

1 Like
6

Same, but started after i Dc’d from a match, it might have been the same game i was with my Zelot Zekori.

7

Same problem here after a backend error when i finish a repair mission
STEAM: Steam Community :: Patrik1020

8

Funny, it was a repair mission that screwed it up for me too after the backend error.

9

yea same here, either its that mission or we where all in the same game and it got bugged for us all?

10

Reinstalling the game worked for me. I was playing my Veteran Lucy, so maybe it was the same map?

11

This happened to me. It was strange. Playing as Ogryn i fired my last grenade out of the exit lift on refinery. Hit an enemy then it said I’d unlocked the outfit for the sharpshooter that requires 100% accuracy with no ammo left on H or above. Got back to lobby, couldnt see any Ogryn cosmetics then it disconnected.

12

Yea, re-install worked for me aswell, but there was no vet with us so i guess its just happens that we all had that mission and a player Dc’d causing the issue. what a strange happenstance.
STEAM: Steam Community :: HollowParadox

13

same

14

I started it up recently and had this problem…