# Sign-In timeout, game crashes

**URL:** <https://forums.fatsharkgames.com/t/sign-in-timeout-game-crashes/43351>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [January 22, 2021, 4:53pm UTC](https://forums.fatsharkgames.com/t/sign-in-timeout-game-crashes/43351 "2021-01-22T16:53:03Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![justAxL](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/justaxl/32/27637_2.png) [@justAxL](https://forums.fatsharkgames.com/u/justAxL)\
**Post date:** [January 22, 2021, 4:53pm UTC](https://forums.fatsharkgames.com/t/sign-in-timeout-game-crashes/43351/1 "2021-01-22T16:53:03Z")

</div>

Steps to reproduce the issue:  
Start the game via Steam. Just after the “Fatshark” logo the game tells me “Error: Sign-In timeout”.

How consistently the issue occurs for you:  
Usually once every few weeks. The game quits and after I restart, it solves the problem. This time though I can’t start the game for a third time in a row.

Screenshots and/or video evidence:  
I will add them if it happens agan.  
Well… here we go…

 ![20210122175454_1](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/6/3/63ca5cc0847ff9bc150bea429c181fc27bc070a2.jpeg)

---

<div class="post-metadata">

**Author:** ![justAxL](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/justaxl/32/27637_2.png) [@justAxL](https://forums.fatsharkgames.com/u/justAxL)\
**Post date:** [January 22, 2021, 5:03pm UTC](https://forums.fatsharkgames.com/t/sign-in-timeout-game-crashes/43351/2 "2021-01-22T17:03:32Z")

</div>

I still can’t get the game to run, but the error is different now.

 ![20210122180137_1](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/1/9/191182685ee926131dce0dd3239db273343f0aab.jpeg)

---

<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [January 22, 2021, 5:09pm UTC](https://forums.fatsharkgames.com/t/sign-in-timeout-game-crashes/43351/3 "2021-01-22T17:09:10Z")

</div>

We’re looking in to it. Thank you for your report.

---

<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\
**Post date:** [January 29, 2021, 5:09pm UTC](https://forums.fatsharkgames.com/t/sign-in-timeout-game-crashes/43351/4 "2021-01-29T17:09:31Z")

</div>

Closed on January 29, 2021, 5:09pm UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.